Program Assistant – Scranton

Maternal And Family Health Services, Inc.; Pennsylvania; On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Excellent medical, dental, and vision insurance

11 paid holidays

Generous paid time off

100% 401k Company Match

Paid training & development

Job summary

Maternal And Family Health Services, Inc. is seeking a full-time Program Assistant for its Scranton WIC location. This role involves client data collection and eligibility screenings to ensure the delivery of WIC benefits and nutrition education.

The ideal candidate will be bilingual in English and Spanish, have a high school diploma, and possess excellent customer service skills. The position offers generous paid time off, medical insurance, and a supportive work culture.

Qualifications

• High School Diploma or G.E.D. required.
• 1-3 years’ experience preferred.
• Child Abuse, PA Criminal Record & FBI Clearances required.
• Ability to lift 25 lbs. regularly.

Responsibilities

• Explain program details and rules to clients.
• Verify applicants' identification and income eligibility.
• Perform and record necessary health measurements.
• Schedule WIC appointments per guidelines.

Skills

Bilingual (English/Spanish)

Customer service skills

Communication skills

Basic math skills

Education

High School Diploma or G.E.D.

Associates Degree

Job description

Maternal and Family Health Services’ programs touch the lives of over 100,000 people each year and empower individuals and families of diverse backgrounds to lead healthier lives. Our mission of empowerment, inclusion, and caring extends to our valued staff as well. We are better together because of our diversity, recognition of differences as strengths, and commitment to providing a culture of acceptance internally as well as to the people we serve.

Working to meet the health and nutritional needs of women, children and families with information, education, and quality care, MFHS is currently seeking a full time Program Assistant for our Scranton WIC location.

Job Summary

The Program Assistant is responsible for the collection of data and the performance of screenings for client eligibility determination. The position performs duties to assure the delivery of WIC benefits and nutrition education to eligible clients in accordance with organizational goals and program procedures.

Essential Duties and Responsibilities

• Explain the purpose of the program and provide an overview of what to expect during the appointment. Explain the “WIC Rules” and “Participant’s Rights and Responsibilities”.
• Verify identification and residency of all applicants/participants; verify income eligibility; ask about voter registration status.
• Perform and record hematological and anthropometric measurements.
• Provide and document nutrition and breastfeeding contacts according to policy.
• Provide food instruments and explain the food list and procedure for use of E-WIC card.
• Provide and document appropriate and required referrals to clients.
• Schedule WIC appointments per set guidelines.
• Attend regular training sessions and updates as directed.

Minimum Qualifications Required

• High School Diploma or G.E.D. required.
• Associates Degree preferred but not required.
• 1-3 years’ experience preferred.
• Bilingual (English/Spanish) required.
• Child Abuse, PA Criminal Record & FBI Clearances.
• Excellent customer service and communication skills.
• Ability to perform operations with units involved in measuring and weighing.
• Basic math skills such as adding, subtraction, division and reducing fractions.
• Ability to lift 25 lbs. regularly.
• Constant standing, turning, twisting, reaching and sitting for long periods of time.
• Occasional pushing, pulling, squatting and walking.

MFHS Offers Employees

• Excellent employee and family medical, dental, and vision insurance
• 11 paid holidays
• Generous paid time off
  • Earn 2 weeks to start, 3 weeks after 2 years, and 4 weeks after 4 years!
  • 4 personal days
  • Earn sick time beginning your first day
• 100% 401k Company Match (up to 6% of compensation)
• FSA/DCFSA
• MFHS Paid Life and Disability Insurance
• Employee Assistance Programs
• Supplemental Benefits
• Family friendly schedules – no holidays, evenings, or weekends
• Paid training & development
• Flexible leave options
• Wonderfully collaborative and supportive culture

Join our compassionate & caring team!

MFHS is an ADA and EEO employer.

Persons representing all aspects of diversity are encouraged to apply.