Program Assistant- Mobile Unit South

Maternal And Family Health Services, Inc.

Allentown (Lehigh County)

On-site

USD 38,000 - 52,000

Full time

14 days+

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Benefits offered by this job

Excellent health insurance
11 paid holidays
Generous PTO
Sick time from day one
401k company match
Life and disability insurance
Family-friendly schedules

Job summary

Maternal and Family Health Services seeks a Program Assistant for its Mobile Unit in Lehigh Valley. The role delivers WIC services, collects data, and screens clients for eligibility outside MFHS service sites.

You will verify residency, income, and eligibility, explain WIC rules, and provide nutrition education. Travel and maintenance of the unit are required.

Qualifications

  • High School Diploma or GED required; associates degree preferred but not required.
  • 1-3 years experience preferred; three years safe driving experience.
  • Valid PA driver's license with zero points; bilingual English/Spanish preferred at some sites.

Responsibilities

  • Provide WIC services from a mobile unit to designated locations and collect data.
  • Perform screenings for client eligibility and deliver nutrition education.
  • Explain WIC rules, verify residency and income eligibility, and schedule appointments.
  • Maintain mobile unit inventory and drive to various locations according to schedule.

Skills

Bilingual English/Spanish
Organization & planning
Navigation skills
Safety-focused driving

Education

High School Diploma or GED
Associates Degree preferred

Tools

eWIC card readers
Hemocue analyzer
Infant scales
Adult scales and height boards
Breast pump cleaning supplies

Job description

Maternal and Family Health Services' programs touch the lives of over 100,000 people each year and empower individuals and families of diverse backgrounds to lead healthier lives. Our mission of empowerment, inclusion, and caring extends to our valued staff as well. We are better together because of our diversity, recognition of differences as strengths, and commitment to providing a culture of acceptance internally as well as to the people we serve.

Working to meet the health and nutritional needs of women, children and families with information, education, and quality care, MFHS is currently seeking a full-time Program Assistant for our Mobile Unit based out of Lehigh Valley, servicing our southern counties.

Job Summary

This position will provide WIC services from a mobile unit to designated locations outside of MFHS service sites, and is responsible for the collection of data, performance of screenings for client eligibility determination, and other duties to assure the delivery of WIC benefits and nutrition education to eligible clients in accordance with organizational goals and program procedures.

  • ESSENTIAL DUTIES AND RESPONSIBILITIES** include the following. Other duties may be assigned.
  • Explain the purpose of the program and provide an overview of what to expect during the appointment. Explain the "WIC Rules" and "Participant's Rights and Responsibilities".
  • Verify identification and residency of all applicants/participants; verify income eligibility; ask about voter registration status.
  • Perform and record hematological and anthropometric measurements.
  • Provide and document nutrition and breastfeeding contacts according to policy.
  • Provide food instruments and explain the food list and procedure for use of E-WIC card.
  • Provide and document appropriate and required referrals to clients.
  • Schedule WIC appointments per set guidelines.
  • Responsible for establishing, monitoring, and maintaining the WIC mobile unit operating schedule, and maintaining inventory and supplies for the mobile unit which includes medical and janitorial supplies.
  • Deliver WIC services from the mobile unit to remote areas and at designated community partner locations in the assigned territory and fulfill occasional requests to provide mobile services to locations outside of the assigned territory. Work in collaboration with District Manager and community partner staff at the designated mobile WIC service locations on planning, coordinating, and promoting the availability of WIC services at the community partner location.
  • Safely operate mobile unit in accordance with all applicable traffic laws; drive for extended periods of time and arrive promptly at assigned locations, and ensure the mobile unit remains operational and ready for use by keeping it fueled, reporting maintenance or performance issues or concerns, assisting where needed with routine scheduled maintenance appointments, and keeping the inside clean, disinfected, and ready to provide services to clients.
  • Promote and contribute to organizational and programmatic goals of MFHS.
  • Attend and participate in outreach events with the mobile WIC unit.
**OTHER DUTIES**
  • Prepare process and maintain reports, order forms and administrative correspondence.
  • Attend regular training sessions and updates as directed.
  • Demonstrated ability to safety operate a class C box truck.
  • Perform other duties necessary to support the provision of services.
Qualifications/Requirements/Experience
  • High School Diploma or G.E.D. required.
  • Associates Degree preferred but not required.
  • 1-3 years experience preferred.
  • Three (3) years safe driving experience
  • Bilingual (English/Spanish) preferred in some site locations
  • Valid PA driver's license with zero points
  • Three (3) years safe driving experience
  • eWIC card readers
  • Hemocue blood analyzer and microcuvettes
  • Infa t scales and measuring devices
  • Adult scales and height boards
  • Breast pump (cleaning and sanitizing)
  • Strong planning and organizational skills.
  • Excellent navigation skills and proficiency using navigation tools to find service site locations.
  • Constant standing, turning, twisting, reaching and sitting for long periods of time.
  • Occasional pushing, pulling, squatting, walking.
  • Driving for extended periods of time to and from assigned locations.
  • Small workspace due to location inside mobile unit.
  • Traveling and/or driving in inclement weather.
MFHS Offers Employees
  • Excellent employee and family medical, dental, and vision Insurance
  • 11 paid holidays
  • Generous paid time off
  • Earn 2 weeks to start, 3 weeks after 2 years, and 4 weeks after 4 years!
  • 4 personal days
  • Earn sick time beginning your first day
  • 100% 401k Company Match (up to 6% of compensation)
  • MFHS Paid Life and Disability Insurance
  • Family friendly schedules - no holidays, evenings, or weekends
  • Paid training & development
  • Wonderfully collaborative and supportive culture

Join our compassionate & caring team! Please visit www.mfhs.org for more information.

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