Program Assistant PT

Commonwealth Catholic Charities; Roanoke (VA); On-site; USD 32,000 - 42,000; Full time

Job summary

Commonwealth Catholic Charities in Roanoke, Virginia is seeking a dedicated program assistant to support case workers and coordinate services for clients. The role involves transporting clients as needed, documenting progress, and connecting clients to community resources to meet service plans.

You will also help supervise volunteers, participate in orientation and training, and maintain professional conduct in all community interactions.

Qualifications

• High School Diploma or equivalent; six months of relevant experience.

Responsibilities

• Provides support to assigned program.
• Assists case workers in coordinating and implementing program activities for clients.
• Transports clients, as required by program.
• Works one on one with clients to assist them in meeting their service plan goals.
• Maintains accurate documentation of progress and activities, and provides updates to management.
• Coordinates and facilitates orientation and training, including providing in-service training.
• Represents the Agency in the community in a professional and ethical manner.

Skills

Interpersonal skills

Decision-making

Problem-solving

Oral communication

Written communication

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

About CCC:Since 1923, Commonwealth Catholic Charities (CCC)has provided life-changing human services to vulnerable individuals and families throughout the Commonwealth of Virginia. CCC offers quality and compassionate human services to all people, especially the most vulnerable, regardless of faith. We are passionate about the work we do in our communities, providing 31 critical services at 11 locations throughout Virginia.CCC provides equal employment opportunities without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, or genetic information (including family medical history) in all aspects of employment including selection, job assignment, compensation, discipline, termination and benefits, except where there is a bona fide occupational qualification reasonably necessary to the normal operation of the agency.Commonwealth Catholic Charities is a drug-free and smoke-free workplace. Employment may be contingent upon successful completion of a drug screening and background check.SUMMARY: This position provides support to assigned program.ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.· Provides support to assigned program· Assists case workers in coordinating and implementing program activities for clients· Transports clients, as required by program· Works one on one with clients to assist them in meeting their service plan goals· Ensures that services are provided in a planned, effective, and timely manner to clients· Maintains a clean and tidy workspace· Maintains accurate documentation of progress and activities, and provides updates and reports to appropriate stakeholders as directed by management· Assists with tracking and recording client progress, as required by program· Files correspondence, forms, and documents as needed· Connects clients to community resources, as needed· Provides support and crisis intervention when necessary and as required by program· Coordinates and facilitates orientation and training, including providing in-service training on a regular basis, as required by program· Supervises assigned volunteers and interns, as required by program· Participates in training and ongoing professional development as assigned by supervisor· Represents the Agency in the community and workplace in a professional and ethical manner.· Demonstrates sensitivity to the service population’s cultural and socioeconomic characteristics.· Demonstrates strong interpersonal, decision-making, problem-solving, oral, and written skills.· Utilizes a basic knowledge of Microsoft Office applications.EDUCATION and/or EXPERIENCE: High School Diploma or equivalent, and six months of relevant experience.WORK ENVIRONMENT: The work environment is favorable.