Program Assistant - Project STAGE

Indian River State College; Town of Florida (NY); On-site; USD 22,041 - 30,307; Full time

Job summary

Indian River State College (IRSC) seeks a Program Assistant - Project STAGE within the Advanced Technology Division to support students with instructional programs and ensure FERPA compliance. Proficiency in MS Word, Excel, Outlook, and Adobe Creative Cloud is required.

You will assist instructors with programs of study and handle student inquiries. The role emphasizes teamwork, strong communication, and the ability to manage multiple tasks in a dynamic college environment.

Qualifications

• Ability to function as a productive team member.
• Excellent written and verbal communications skills.
• Ability to prioritize work responsibilities.
• Ability to work with minimal supervision.
• Organizational, interpersonal, and management skills.
• Ability to handle diverse situations with varying deadlines.
• Ability to multi-task and manage multiple projects competently and professionally.
• General knowledge of related computer software with the ability to access data in a workday computer system.
• Ability to interact professionally and politely with the students, the public, and college faculty & staff.
• An associate’s degree or higher is preferred.

Responsibilities

• Assist the instructor with the various student preferred programs of study.
• Assist the students with college related issues or concerns.
• Answering the phone and providing information regarding the programs and redirect calls as necessary.

Skills

Team player

Communication skills

Prioritization

Independent worker

Interpersonal skills

Education

Associate degree or higher

Tools

MS Word

MS Excel

MS Outlook

Adobe Creative Cloud

Job description

Job Description Join the Indian River State College Team! At Indian River State College, you’ll do more than just build a career—you’ll have the opportunity to make a meaningful impact by supporting our students, staff, and faculty. Are you passionate about supporting students with intellectual disabilities in their educational journey? Do you thrive in a dynamic environment where no two days are the same? Look no further! We’re seeking a Program Assistant to join our Project STAGE program.

JOB SUMMARY: As a Program Assistant - Project STAGE within the Advanced Technology Division, your primary responsibilities include providing direct support to students seeking assistance with instructional programs. You’ll also ensure compliance with the Family Educational Rights and Privacy Act (FERPA) and demonstrate proficiency in MS Office tools, including Word, Excel, Outlook, and Adobe Creative Cloud. Specific duties involve assisting instructors with preferred programs of study, addressing student concerns, and managing phone inquiries related to the division’s programs.

ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES:

• Providing direct services to students seeking assistance with instructional programs within the Advanced Technology Division.
• Comply with Family Educational Rights and Privacy Act (FERPA – 34 CFR Part 99).
• Proficient in MS Office, especially MS Word, Excel, Outlook, and Adobe Creative Cloud.

SPECIFIC DUTIES AND RESPONSIBILITIES:

• Assist the instructor with the various student preferred programs of study.
• Assist the students with college related issues or concerns.
• Answering the phone and providing information regarding the programs and redirect calls as necessary.

QUALIFICATIONS, KNOWLEDGE AND SKILL REQUIREMENTS:

• Ability to function as a productive team member.
• Excellent written and verbal communications skills.
• Ability to prioritize work responsibilities.
• Ability to work with minimal supervision.
• Organizational, interpersonal, and management skills.
• Ability to handle diverse situations with varying deadlines.
• Ability to multi-task and manage multiple projects competently and professionally.
• General knowledge of related computer software with the ability to access data in a workday computer system.
• Ability to interact professionally and politely with the students, the public, and college faculty & staff.
• An associate’s degree or higher is preferred.

PHYSICAL REQUIREMENTS: This position requires an ability to sit, stand, walk, bend, lift, reach up, stoop, and carry items occasionally in excess of twenty-five (25) pounds. It also requires manual dexterity to operate standard office machines, such as, copier, fax, calculator, telephone, and other equipment as necessary. IRSC expects its employees to follow proper safety standards while employed by the College.

Classification, Employment Type, and Compensation:

• Classification Staff Supervisory
• No FLSA Exempt
• No Employment Type Temporary (Fixed Term)
• Compensation and Application Deadline Pay range starts at: $19.00 hour
• All salary calculations start at the minimum salary and will be based on candidate's education and experience.
• Grant funded.
• Open until filled.

Indian River State College serves Florida’s Treasure Coast as the four-county region’s premier provider of post-secondary education. A comprehensive public institution, IRSC offers short-term career training, two-year Associate Degrees and Bachelor’s Degree programs. The College’s combination of quality, affordability and convenience attracts more than 30,000 students annually. Every aspect of IRSC is focused on helping students succeed. We appreciate your interest in IRSC and thank you for considering IRSC as your career choice.

IRSC EEO/Equal Access Policy

Indian River State College is an equal opportunity/equal access institution. It is the policy of the District Board of Trustees to provide equal opportunity for employment and educational opportunities to all (including applicants for employment, employees, applicants for admission, students, and others affiliated with the College) without regard to race, color, national origin, ethnicity, sex, religion, age, disability, sexual orientation, marital status, veteran status, or genetic information.