Program Assistant- Pathways to Opportunity

Goodwill Southwest Florida; Fort Myers (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

403(b) retirement plan

Paid time off and paid holidays

Employee Assistance Program

Employee discounts

Tuition reimbursement

Job summary

Goodwill Southwest Florida is seeking a Program Assistant to support the Pathways to Opportunity program at 5100 Tice Street, Fort Myers, FL 33905. The role involves managing the front desk, attendance, and ensuring space meets regulatory standards while supporting the Program Supervisor and Coordinator.

You will assist with data collection, required reports, and coordination of calendars, class outlines, and participant onboarding. A valid FL driver’s license and lifting ability are required.

Qualifications

• High school diploma or GED required.
• Certification in CPR, First Aid, Infection Control, and HIV/AIDS or ability to be trained.
• Valid Florida Driver's license, car registration, and proof of insurance.
• Able to lift at least 50 lbs.

Responsibilities

• Maintain program space meeting regulatory standards and stay organized.
• Manage front desk, attendance, and visitors/volunteers.
• Support Program Supervisor and Coordinator in operations and reports.
• Provide back-up for incident reports and safety communications.
• Assist with calendars, surveys, curricula, and class outlines.
• Assist onboarding of new participants and general filing.

Skills

CPR Certification

First Aid Certification

Infection Control Certification

HIV/AIDS Training

Valid Florida Driver's License

Education

High School Diploma or GED

Job description

Job Title: Program Assistant - Pathways to Opportunity

Location: 5100 Tice Street, Fort Myers, FL 33905

Employment Type: Full-Time

Goodwill Southwest Florida is seeking a Program Assistant to support and assist the Program Supervisor and Program Coordinator in maintaining the overall operations of the Pathways to Opportunity program. The Program Assistant will ensure physical program space meets regulatory standards, maintain organization, and have necessary supplies for participants and staff. The Program Assistant will manage the program front desk, participant attendance, and visitors/volunteers entering the space. The Program Assistant will perform all of the responsibilities and duties of the Program Instructors as needed.

Key Responsibilities

• Maintains an accurate awareness and good working knowledge of the Developmental Disabilities Medicaid Waiver, Qlarant Standards, the Agency for Persons with Disabilities, applicable Florida Statutes, AHCA, and CARF Standards.
• Complete daily attendance tasks and report attendance issues to Program Supervisor.
• Assist Program Coordinator with data collection and required reports as assigned.
• Back up for incident report notifications from program staff, submit reports timely to required team members, and track, file and report internally by specified timeframes.
• Assist in developing and coordinating quarterly calendars, calendar assessment, class satisfaction surveys, class outlines and curriculum.
• Monitor completion of case notes.
• Complete monthly program checks (First Aid, Accessibility, drills, etc.) and order/restock necessary program supplies.
• Assist with onboarding of new participants.
• General filing and scanning as assigned.
• Provide direct service coverage to ensure seamless operation of the program as needed.
• Maintain order/organization of program site/van and communicate safety issues/concerns.
• Complete and maintain required trainings under the Developmental Disabilities Medicaid Waiver Handbook and Goodwill Industries of Southwest Florida, Inc. within required timeframe.

Qualifications

• High school diploma or GED required.
• Must be at least 18 years old at the time of hire.
• Certification in CPR, First Aid, Infection Control, and HIV/AIDS or able to be trained.
• Valid Florida Driver's license, Florida car registration and proof of car insurance is required.
• Able to lift at least 50 lbs.

Benefits & Perks

• Medical, dental, vision insurance
• 403(b) retirement plan
• Paid time off (PTO) and paid holidays
• Employee Assistance Program
• Employee discounts
• Tuition reimbursement