Program Assistant | Office of Admissions (Pullman, WA)

Washington State University; Pullman (WA); On-site; USD 43,000 - 57,000; Full time

Benefits offered by this job

Paid sick leave

Paid vacation leave

Holiday pay

Medical, dental, life and disability保险

Retirement plan

Job summary

Washington State University’s Office of Admissions is seeking a Program Assistant in Pullman, WA. The role involves reviewing undergraduate applications, managing student records, and supporting admissions operations. You will communicate with applicants and help ensure a smooth enrollment process.

After a successful six-month probation, the position may offer a hybrid telework option. This full-time, permanent role includes a comprehensive benefits package and opportunities to contribute to

Qualifications

• High school graduation or equivalent AND two years of full-time clerical experience OR equivalent education/experience.
• Demonstrated computer skills, including Outlook, Word, Excel, and PowerPoint.

Responsibilities

• Review and process undergraduate applications for admission.
• Manage student records and confidential information.
• Provide administrative support and assist with clerical tasks to ensure efficient admissions processes.
• Communicate with applicants and respond to inquiries as part of enrollment management.

Skills

Clerical skills

Microsoft Office

Job description

Online applications must be received before 11:59pm on:

September 28, 2026

If a date is not listed above, review the Applicant Instructions below for more details.

Available Title(s):

107M-YN_CS_NPS - Program Assistant

Business Title:

Program Assistant | Office of Admissions (Pullman, WA)

Employee Type:

Classified

Position Details:

The Opportunity:

Washington State University’s Office of Admissions is now accepting applications for a Program Assistant. This is an excellent opportunity for a detail-oriented professional seeking experience in enrollment management, higher education administration, and student services! As a Program Assistant, you will play a key role in supporting the Office of Admissions through a combination of application review, records management, student communication, and administrative support. Under general supervision, you will review and process undergraduate applications for admission and exercise independent judgment in supporting admissions decisions. As a vital behind-the-scenes contributor, you will manage confidential information, maintain student records, and assist with clerical and operational projects that ensure efficient admissions processes. Through this work, you will directly contribute to student success and the university’s enrollment objectives.

Upon successful completion of the employee’s 6-month probationary period and training, this position may be eligible for a hybrid telework agreement. All telework agreements are assessed and extended on a semester basis.

Additional Information:

This is a full-time (100% FTE), permanent position. This position is overtime eligible_._

Monthly Salary: $3,565 to $4,746 | Range 39 (Step A-M) | Successful candidates are typically hired at the beginning of the salary range and receive scheduled salary increment increases in accordance with WAC 357-28.

In accordance with RCW 49.58.110, the above salary reflects the full salary range for this position. Individual placement within the range is based on the candidate’s current experience, education, skills, and abilities related to the position.

Benefits : WSU offers a comprehensive benefits package which includes paid sick and vacation leave; paid holidays; medical, dental, life and disability insurance package for employees and dependents; retirement; deferred compensation, optional supplemental retirement accounts; training and development; and employee tuition waiver. For additional information, please review the detailed Summary of Benefits offered by WSU for Classified Staff and Total Compensation.

Required Qualifications:

• High school graduation or equivalent AND two years of full-time clerical experience OR equivalent education/experience.
• Demonstrated computer software skills, including the ability to use Microsoft Office programs, such as: Outlook, Word, Excel, and PowerPoint.

Preferred Qualifications:

• Knowledge of the admissions process.
• Demonstrated proficiency with Microsoft Word, Excel, Adobe, and Outlook.
• Experience with WSU Student Information System.
• Experience with Slate CRM.
• Experience working with student records.

Position Sponsorship Eligibility:

Not eligible for work visa sponsorship.

Area/College:

Enrollment Management

Department Name:

Office of Admissions

Location:

Pullman, WA

Application Instructions:

Applicants must upload the following required documents to your online application. Application materials should clearly communicate how the applicant meets all required qualifications and additional requirements.

1. Resume
2. Cover Letter

External candidates , upload all documents in the “Application Document” section of your application.
Current WSU Employees (internal candidates), before starting your Workday application, please use these instructions to update your education and experience in your worker profile in Workday. Internal candidates, upload all documents in the “Resume/Cover Letter” section of your application.

Documents may be submitted as one file or separate files. Applicants are encouraged to upload as a PDF, if possible.

Reference contact information will be requested later in the recruitment process.

Background Check:

This position has been designated by the department to require a background check because it requires access to children or vulnerable adults as defined by RCW 74.34, engages in law enforcement, requires security clearance, interacts with WSU students in a counseling or advising capacity, has access to personal identifying and/or financial information, unsupervised access to university buildings/property, or other business‐related need. A background check will not be completed until an initial determination of qualification for employment has been made.

Time Type:

Full time

Position Term:

12 Month

Washington State University encourages all qualified candidates to apply, including members of the military and veterans, and persons with disabilities.

WSU employs only U.S. citizens and lawfully authorized non-U.S. citizens. All new employees must show employment eligibility verification as required by the U.S. Citizenship and Immigration Services.

WSU is committed to providing access and reasonable accommodation in its services, programs, activities, education and employment for individuals with disabilities. To request disability accommodation in the application process, contact Human Resource Services: 509-335-4521 (v), Washington State TDD Relay Service: Voice Callers: 1-800-833-6384; TDD Callers: 1-800-833-6388, 509-335-1259(f), or [e-mail].

Notice of Non-Discrimination

In matters of admission, employment, housing or services, or in the educational programs or activities it operates, WSU does not discriminate or permit discrimination by any member of its community against any individual on the basis of sex, race, color, national or ethnic origin, physical disability, mental disability, sensory disability, use of a trained service animal, age, religion, creed, genetic information, marital status, sexual orientation, gender identity, protected veteran status, honorably discharged veteran, member of the military, or immigration or citizenship status except as authorized by federal or state law, regulation, or government contract.

Inquiries about the application of federal and state laws and regulations (including inquiries regarding the application of Title IX, ADA/Section 504, and implementing regulations), as well as reports and complaints of discrimination and harassment, can be made verbally or in writing to WSU’s Compliance and Civil Rights, the Department of Education’s Office of Civil Rights, or both.

More information, resources, and contact information are available here: https://ccr.wsu.edu/notice-of-nondiscrimination/