Program Assistant (OA)

US-Department-of-Veterans-Affair; Santa Rosa (CA); On-site; USD 52,000 - 74,000; Full time

Job summary

US Department of Veterans Affairs North Santa Rosa VA Clinic seeks a Program Assistant (OA) in the Administration Section of Geriatrics Palliative, and Extended Care (GPEC). The role supports the Business Manager across five community clinics and San Francisco, coordinating records, meetings, agendas and data entry while upholding program policies and procedures in a fast-paced healthcare setting.

Strong computer skills, attention to detail, and ability to manage multiple tasks are essential for

Qualifications

• One year of specialized experience in data tracking, document preparation, and office coordination.

Skills

Microsoft Word

Microsoft Excel

Outlook

MS Teams

Data tracking

Document preparation

Data entry

Office coordination

Job description

This position part of Home Based Primary Care is located in the Administration Section of Geriatrics Palliative, and Extended Care (GPEC) service at North Santa Rosa VA Clinic in Santa Rosa, CA. The Program Assistant (OA) is responsible for providing program support to the Business Manager who is responsible for eight programs made up of interdisciplinary teams of various healthcare providers stationed at five of the community-based outpatient clinics in addition to San Francisco.

Minimum Requirement:

• Specialized Experience (GS-07): You must have one (1) year of specialized experience that equipped you with the particular knowledge, skills, and abilities (KSA's) to perform successfully the duties of the position, and that is typically in or related to the position to be filled. To be creditable, specialized experience must have been equivalent to at least the next lower grade level (i.e., GS-06). Qualifying examples of specialized experience would typically include but are not limited to: using Microsoft Word, Excel, Outlook, MS Teams, and other computer programs for data tracking, communication, and coordination of office; preparing various administrative document such as records, work orders, reports, meeting minutes, agendas, SOPs; tracking incoming documents and service-wide requests and assisting with prioritized responses and required information; reviewing documents, reports, and/or applications and assuring data entry is complete and accurate; and responding to questions regarding program policies and procedures, program compliance, and other administrative requirements. (CLEAR DETAILS OF EXPERIENCE REQUIRED: Your resume must show complete information for each job entry, such as beginning and ending dates of employment, duties performed, and/or total hours worked per week.)

Typing Proficiency:

This position requires the skills of a qualified typist. In addition to meeting the experience and/or education requirements, you must be able to type at least 40 words per minute.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.