Program Assistant, Mental Health & IDD Ops

The Harris Center; Georgia; On-site; USD 42,000 - 54,000; Full time

Job summary

The Harris Center is seeking an experienced Program Assistant to provide administrative and secretarial support to the department. This role interfaces with internal and external providers, vendors, and staff, coordinating facility needs, emergency readiness, procurement, and staffing coverage.

Key duties include maintaining databases, tracking admissions and incidents, and ensuring accurate records. Strong communication and confidentiality are essential in this position.

Qualifications

• High school diploma or GED required.
• Bachelor’s degree preferred.
• 3 years related work experience preferred.
• Demonstrated professional customer service in a multi-stakeholder environment.
• De-escalation and behavior management experience preferred.

Responsibilities

• Coordinate facility maintenance and on-site operations.
• Assist with emergency response and disaster preparedness.
• Handle supply and food purchasing and delivery.
• Schedule paraprofessionals and ensure 24/7 coverage.
• Maintain program databases and tracking spreadsheets.
• Coordinate with internal/external stakeholders and vendors.
• Ensure compliance with policies, procedures, and confidentiality.

Skills

MS Word

MS Excel

MS Outlook

MS PowerPoint

MS Access

HIPAA

Verbal communication

Written communication

Organizational skills

Customer service

Education

High school diploma

Bachelor’s degree preferred

Tools

KRONOS

Job description

The Harris Center is seeking an experienced Program Assistant to provide administrative and secretarial support to the department. This role interfaces with internal and external providers, vendors, and staff, coordinating facility needs, emergency readiness, procurement, and staffing coverage.

Key duties include maintaining databases, tracking admissions and incidents, and ensuring accurate records. Strong communication and confidentiality are essential in this position.