Program Assistant, Family & Community Engagement

Volunteers of America Los Angeles; Harbor Pines (CA); On-site; USD 31,000 - 33,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Retirement benefits

Job summary

Volunteers of America Los Angeles is seeking a Program Assistant to provide support to Family Service Specialists and the Community Partnership Supervisor in areas such as program governance, family and community engagement, planning, and coordination of resources.

The role involves supervision, staff development, and preparing reports, with emphasis on data quality, referrals, and inter‑agency collaboration to meet Head Start needs.

Qualifications

• Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verifications
• Minimum 6 months of experience monitoring & tracking program data
• Minimum 3 months of monitoring and analyzing data
• Experience networking with community partners
• A.A Degree in Social Services or related field is preferred
• Bilingual in English and Spanish (written and verbal) is preferred

Responsibilities

• Provides support and training to Family Advocates as needed, including training for frequently used tools such as the Strengths and Needs Tool and the Individualized Family Partnership Agreement.
• Coordinate child plus user group on a monthly basis to provide updates and support for family advocates
• Accurately review documentation for completion and conformity, check parent volunteer time sheets for accuracy, and review notes to ensure Family Advocates are conducting proper case management and follow‑up with families
• Compile data, prepare information, and submit reports and administrative forms in a timely manner
• Assists with coordination of Policy Council and Parent Center Committee meeting clusters. Work with site staff to collect documents from the meetings to submit for EOM paperwork
• Coordinate social service area activities with other area specialists such as Managers, Coordinators, Site Supervisors, and Family Advocates. Collect and process parent center activity requests and monitor site budgets
• Assist staff in providing and/or referring families for appropriate services
• Update site parent center boards to ensure all required postings are up to date
• Assist with sponsored events such as the Parent Appreciation Day event for the EOY Parent Volunteers, coordinating transportation for parents as needed to policy council meetings and trainings, and coordinate holiday or referral donation pick up and distribution with family advocates

Skills

Data monitoring

Data analysis

Community partnerships

Bilingual English/Spanish

Education

High School Diploma or GED

A.A Degree in Social Services

Job description

Volunteers of America Los Angeles is seeking a Program Assistant to provide support to Family Service Specialists and the Community Partnership Supervisor in areas such as program governance, family and community engagement, planning, and coordination of resources.

The role involves supervision, staff development, and preparing reports, with emphasis on data quality, referrals, and inter‑agency collaboration to meet Head Start needs.