Program Assistant - English/Spanish bilingual

7Seventy; Northern (KY); Hybrid; USD 34,000 - 48,000; Full time

Job summary

7Seventy is seeking a Program Assistant to support English/Spanish bilingual training programs in a fully remote US-based role. You will coordinate program operations, communications, and facilitator support to ensure smooth virtual training sessions.

This role requires strong organizational skills, attention to detail, and the ability to provide both administrative and technical support in a fast-paced remote environment. Fluency in English and Spanish is required.

Qualifications

• Experience in a fully remote environment with strong time management and organizational skills.
• High level of professionalism, accountability, and reliability.
• Detail-oriented and able to follow established processes accurately.
• Able to collaborate effectively while also working independently.
• Strong customer service and problem-solving skills.
• Proficient with Microsoft Office and Google Workspace.
• Experience with virtual meeting tools and online collaboration platforms.
• Experience in training, facilitation, coaching, teaching, or customer-facing roles.
• Fluency in English and Spanish required.

Responsibilities

• Manage calendars and scheduling for training sessions, meetings, and program events.
• Coordinate logistics with facilitators and participants to ensure smooth program delivery.
• Handle participant communications, including responding to inquiries, sending reminders, and providing technical support.
• Track attendance, registrations, and participant activity using CRM and LMS platforms.
• Maintain organized program data, reports, and documentation across systems.
• Support facilitators by preparing materials, coordinating schedules, and ensuring readiness for sessions.
• Create and update resources such as FAQs, troubleshooting guides, and engagement materials.
• Identify operational gaps and support process improvements across the program.
• Set up and manage virtual meetings, including assigning roles, moderating sessions, and troubleshooting technical issues.
• Conduct pre-session technical checks for audio, video, and connectivity.
• Manage breakout rooms, monitor engagement, and support participants during live sessions.
• Resolve technical and logistical issues in real time during training sessions.

Skills

Time management

Organizational skills

Attention to detail

Independent worker

Customer service

Problem solving

Bilingual English/Spanish

Communication

Tools

Microsoft Office

Google Workspace

Zoom

Slack

Asana

Eventbrite

HubSpot

Job description

Program Assistant - English/Spanish bilingual

Remote (United States)

About the Role

This opportunity is for a bilingual Program Assistant supporting training-based programs in a fully remote environment. This role focuses on coordinating program operations, managing communications, supporting facilitators, and ensuring smooth delivery of virtual training sessions. The position requires strong organizational skills, attention to detail, and the ability to provide both administrative and technical support in a fast-paced, remote setting.

Compensation: $25.00 - $35.00 per hour

What You’ll Do

• Manage calendars and scheduling for training sessions, meetings, and program events
• Coordinate logistics with facilitators and participants to ensure smooth program delivery
• Handle participant communications, including responding to inquiries, sending reminders, and providing technical support
• Track attendance, registrations, and participant activity using CRM and LMS platforms
• Maintain organized program data, reports, and documentation across systems
• Support facilitators by preparing materials, coordinating schedules, and ensuring readiness for sessions
• Create and update resources such as FAQs, troubleshooting guides, and engagement materials
• Identify operational gaps and support process improvements across the program
• Set up and manage virtual meetings, including assigning roles, moderating sessions, and troubleshooting technical issues
• Conduct pre-session technical checks for audio, video, and connectivity
• Manage breakout rooms, monitor engagement, and support participants during live sessions
• Resolve technical and logistical issues in real time during training sessions

Qualifications

• Experience working in a fully remote environment with strong time management and organizational skills
• High level of professionalism, accountability, and reliability
• Strong attention to detail and ability to follow established processes accurately
• Ability to collaborate effectively while also working independently
• Strong customer service and problem-solving skills
• Proficiency with Microsoft Office and Google Workspace
• Experience with virtual meeting tools and online collaboration platforms
• Experience in training, facilitation, coaching, teaching, or customer-facing roles
• Strong interpersonal skills and emotional intelligence when working with participants
• Fluency in English and Spanish required

Preferred Qualifications

• Experience using CRM and LMS platforms such as HubSpot
• Experience with tools such as Zoom, Asana, Eventbrite, Alchemer, and Slack
• Familiarity with participant engagement tracking and reporting systems

Work Requirements

• Access to a quiet, private workspace suitable for remote work
• Reliable laptop, stable internet connection, and high-quality microphone and camera
• Ability to manage multiple priorities and meet deadlines
• Strong process-driven mindset with focus on continuous improvement
• Ability to adapt to changing priorities and take initiative when needed

This role includes paid time off, sick leave, potential performance-based bonuses, a technology stipend, and a flexible benefits fund that can be used toward individual benefit preferences.