Program Assistant

Villages of Indiana Inc.; Muncie (IN); On-site; USD 34,000 - 37,000; Full time

Benefits offered by this job

Employer-subsidized medical and dental

Sponsored retirement plan

Generous paid time off with holidays

Job summary

The Villages Healthy Families Programs Assistant is a key coordinator for department communications and activities across multiple counties. You will help maintain and secure records, manage databases, handle referrals, and ensure documentation aligns with program requirements.

The Villages offers a collaborative team environment with flexible scheduling, a competitive salary, and a comprehensive benefits package including employer-subsidized medical and dental insurance, a sponsored retirement

Qualifications

• High School diploma or equivalent and two years’ prior experience in customer service or office support.
• Excellent written and verbal communication skills.
• Self-directed and adaptable to changing needs.

Responsibilities

• Coordinate program-specific support for Healthy Families communications and activities.
• Maintain and secure records.
• Database management and support.
• Referral management.
• Support program quality assurance efforts.
• Completion of documentation required by programs.
• File maintenance in accordance with State contract standards.

Skills

Communication skills

Attention to detail

Customer service experience

Self-directed

Education

High School diploma or equivalent

Job description

Salary: $34,000 - $36,500 based upon experience

Are you a great communicator with an eye for detail? The Villages Healthy Families Program Assistant is responsible for coordinating program-specific support efforts for departmental communications and activities for Healthy Families programs in Blackford, Delaware, Hamilton, Jay, Madison and Randolph Counties. Responsibilities include:

• Maintaining and securing records
• Database management and support
• Referral management
• Supporting program quality assurance efforts
• Completion of documentation required by programs
• File maintenance in accordance with State contract standards

Requirements:

• High School diploma or equivalent and two years’ prior experience in customer service or office support
• Excellent communication skills, both written and verbal
• Self-directed
• Ability to respond to a variety of changing needs

The Villages offers a team-oriented environment with flexible scheduling, a competitive salary and total compensation package including employer subsidized medical and dental insurance, a sponsored retirement plan, and a generous paid time off program with paid holidays included.

The Villages is Indiana’s largest private non-profit provider of Child and Family services, including Foster Care. The Villages champions every child’s right to a safe, permanent, and nurturing home. We are committed to strengthening all families and embracing the dignity and diversity of every child, youth and family served.