Program Assistant

The Salvation Army North & Central Illinois Division; Milwaukee (WI); On-site; USD 17,220 - 24,796; Full time

Benefits offered by this job

Medical, dental, vision, and hearing

Prescription drug plan

Voluntary life insurance

Pension plan

403(b) retirement savings plan

Vacation days

Paid sick days

Personal days

Floating holidays

Paid holidays

Job summary

The Salvation Army North & Central Illinois Division in Milwaukee, WI is seeking a Program Assistant On Duty to help ensure the safety, structure, and smooth operation of the program during assigned shifts. You will support beneficiaries and maintain program standards in a dynamic environment.

The role offers a full-time schedule with flexible shifts including evenings, weekends, overnight shifts, and holidays.

Responsibilities

• Maintain a safe, secure, and orderly environment within the facility
• Monitor beneficiary activity, movement, and adherence to program rules and schedules
• Conduct facility rounds, bed checks, and building walkthroughs
• Respond to incidents and complete required reports and documentation
• Assist with beneficiary orientation, guidance, and general support
• Lead house meetings and communicate program expectations and updates
• Support intake processes, including assessments when needed
• Oversee medication call procedures and ensure proper documentation
• Administer required testing (e.g., breathalyzer or urinalysis) as needed
• Supervise beneficiaries assigned to work therapy tasks and provide guidance
• Provide transportation for beneficiaries when assigned, following safety guidelines
• Complete daily reports and accurately document program activities and incidents
• Support recreational and program activities when scheduled

Job description

Program Assistant On Duty

Location: Milwaukee, WI

Pay: $12.50-$18.00 per hour

Job Type: Full-time- 40hrs/weekly

Schedule: Flexible schedule including evenings, weekends, overnight shifts, and holidays as needed

Benefits

Insurance & Financial

• Comprehensive medical, dental, vision, and hearing coverage
• Prescription drug plan
• Voluntary life insurance
• Competitive pension plan
• 403(b) retirement savings plan (immediate eligibility)

Paid Time Off

• Vacation days (accrual begins after first month, eligible after 90 days)
• Paid sick days
• Personal days
• Floating holidays
• Paid holidays (immediate eligibility)

About The Role

At The Salvation Army Adult Rehabilitation Center, your work helps support individuals on their journey to recovery. As a Program Assistant On Duty, you will help ensure the safety, structure, and smooth operation of the program during assigned shifts while supporting beneficiaries and maintaining program standards.

What You’ll Do

• Maintain a safe, secure, and orderly environment within the facility
• Monitor beneficiary activity, movement, and adherence to program rules and schedules
• Conduct facility rounds, bed checks, and building walkthroughs
• Respond to incidents and complete required reports and documentation
• Assist with beneficiary orientation, guidance, and general support
• Lead house meetings and communicate program expectations and updates
• Support intake processes, including assessments when needed
• Oversee medication call procedures and ensure proper documentation
• Administer required testing (e.g., breathalyzer or urinalysis) as needed
• Supervise beneficiaries assigned to work therapy tasks and provide guidance
• Provide transportation for beneficiaries when assigned, following safety guidelines
• Complete daily reports and accurately document program activities and incidents
• Support recreational and program activities when scheduled

Training Provided

• Paid training on program policies, procedures, and safety protocols
• Ongoing coaching and support from leadership
• Opportunity to build experience in human services and program operations

Why Join Us

• Mission-driven work that supports recovery and community impact
• Opportunity to make a meaningful difference in people’s lives
• Supportive, team-oriented environment
• Employee Assistance Program and additional benefits