Program Assistant

The Salvation Army USA Central Territory; Chicago (IL); On-site; USD 22,730 - 32,373; Full time

Benefits offered by this job

Employee Discount

Employee Assistance Program

On-the-job training

Job summary

The Salvation Army USA Central Territory in Chicago is seeking a Resident Manager to oversee program compliance and beneficiary support at their Thrift Store.

This full-time role involves enforcing house rules, conducting orientations, and maintaining detailed reports.

Mission-driven work includes on-the-job training and employee discounts for a supportive team-oriented environment.

Qualifications

• Experience in program management and beneficiary support.
• Strong leadership and crisis management skills.
• Ability to maintain detailed documentation.

Responsibilities

• Enforce house rules and maintain center security.
• Conduct new beneficiary orientations.
• Supervise medication calls and complete incident reports.

Skills

Program management

Crisis management

Leadership

Documentation

Job description

Resident Manager

Location: 2258 N Clybourn Ave, Chicago, IL 60614

Pay: $20.00/ Hour

Job Type: Full Time/40 Hours

About the Role

At The Salvation Army Thrift Store, your work helps turn donations into funding for programs that support people in our community. You will be responsible for maintaining the integrity, philosophy, and standards of our effective rehabilitation program. This role is crucial in ensuring program compliance while supporting our beneficiaries' recovery journey.

What You'll Do

Program Management

• Enforce house rules and maintain overall center security
• Conduct new beneficiary orientations including facility tours
• Lead weekly house meetings
• Supervise medication calls and ensure proper documentation
• Respond to beneficiary inquiries and emergencies
• Complete incident reports and Safe From Harm documentation
• Conduct regular bed checks

Beneficiary Support

• Implement and coordinate leisure time activities
• Provide safe transportation when needed
• Assist in resolving beneficiary problems
• Train and supervise work therapy assignments
• Assess and refer spiritual needs to Chaplain/Administrator
• Administer drug and alcohol screening tests as required

Administrative Duties

• Maintain daily reports and electronic data entries
• Document program violations and incidents
• Participate in professional development training
• Support center policies and procedures
• Monitor and ensure program compliance

Why Join Us

• Mission-driven work that supports programs in your community
• On-the-job training
• Team-oriented environment
• Employee Discount, Employee Assistance Program, and more!