Program Assistant

JLive; Michigan; On-site; USD 38,000 - 56,000; Full time

Job summary

The JCC of Metro Detroit is seeking a proactive Program Assistant to support our Cultural Arts and Day Camps staff. This full-time role focuses on coordinating calendars, meetings, and cross-department communications to help programs run smoothly.

You will manage CampSite administration, prepare briefing materials, and ensure data accuracy and exceptional customer service while handling confidential information with discretion.

Qualifications

• 3+ years of experience supporting program/event based planning.
• Exceptional organizational and time management skills.
• Strong written and verbal communication skills.

Responsibilities

• Manage complex programmatic calendars across multiple departments, ensuring alignment with organizational priorities.
• Coordinate internal and external meetings, including preparation of materials, agendas, and follow-ups.
• Serve as a central point of communication between department leads, staff, and external partners.
• Prepare briefing materials, presentations, and summaries for meetings.
• Assist with committee-related logistics and communications as needed.
• Help identify opportunities to streamline processes and improve day-to-day operations.

Skills

Calendar management

Coordination

Communication skills

Discretion

Problem solving

Tools

CampSite

Job description

Position Overview

The JCC of Metro Detroit is seeking a highly skilled, proactive professional to support our programming teams. This full-time role provides direct support to the Cultural Arts and JCC Day Camps professional staff.

This is a traditional administrative role. The Program Assistant will play a role in managing complex logistics across mulitple departments and ensuring the program staff operates efficiently. The ideal candidate thrives in a fast-paced environment, manages competing priorities with confidence, and brings strong judgment, discretion, and adaptability to their work.

The Cultural Arts Department develops and implements several legacy programs including the Detroit Jewish Book Fair, our nation’s longest-running Jewish book fair featuring prominent and emerging authors focused on Jewish storytelling; The Lenore Marwil Detroit Jewish Film Festival celebrates the art of Jewish filmmaking by presenting films and encouraging discussion about Jewish; and SAJE, an acedemic speaker serious that inspires meaningful connections and important conversations.

JCC Day Camps mission is to provide exceptional growth opportunities in our community by delivering first-class summer camp programs through a Jewish lens, in a fun, safe, inclusive, nature-based environment.

Support & Coordination

• Manage complex programmatic calendars across multiple departments, ensuring alignment with organizational priorities
• Coordinate internal and external meetings, including preparation of materials, agendas, and follow-ups
• Serve as a central point of communication between department leads, staff, and external partners

Operations & Workflow Management

• Anticipate needs and proactively address scheduling, communication, and logistical challenges
• Track key initiatives and ensure timely follow-through on department priorities
• Support cross-department coordination to improve efficiency and alignment

Programmatic-Level Support

• Prepare briefing materials, presentations, and summaries for meetings
• Assist with committee-related logistics and communications as needed
• Help identify opportunities to streamline processes and improve day-to-day operations
• Develop expert-level knowledge of CampSite and serve as the primary administrator for camp registration, billing, waitlist management, enrollment tracking, customer records, reporting, and related database functions.
• Ensure data accuracy, process efficiency, and exceptional customer service through effective use of the CampSite platform.

Confidentiality & Discretion

• Handle sensitive information with the highest level of professionalism and judgment
• Serve as a central liaison, managing access and prioritization effectively

Qualifications

• 3+ years of experience supporting program/event based planning.
• Exceptional organizational and time management skills
• Strong written and verbal communication skills
• High level of emotional intelligence, professionalism, and discretion
• Ability to manage shifting priorities and operate effectively in a dynamic environment
• Demonstrated ability to anticipate needs and solve problems proactively
• Comfortable working with diverse leadership styles and navigating complex dynamics