Benefit Program Technician

State-of-Missour; Steelville (MO); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Defined pension plan

Generous leave and holidays

Health insurance eligibility

Job summary

State of Missouri is seeking a Benefit Program Technician for the Crawford County/Steelville Resource Center in Steelville, MO. You will help citizens receive food, medical, financial, and nutritional assistance and determine eligibility.

You will interview clients in person or by phone, prepare summaries, and perform related duties. A HS diploma or equivalent or a Bachelor's degree is required, with emphasis on personable and non-judgmental interaction.

Qualifications

• HS diploma or equivalent or a Bachelor’s Degree required.
• Personable, compassionate and non-judgmental attitude valued.
• Post-secondary education not sole basis for denial of applicants.
• Selected candidates may receive a higher rate based on pay differential.

Responsibilities

• Determine initial and continuing eligibility for benefits.
• Interview clients in person and by telephone.
• Prepare summaries and related documentation.

Skills

Customer service experience

Interviewing clients

Compassionate communication

Education

High School diploma or equivalent

Bachelor’s Degree

Job description

The Family Support Division is seeking applications for a Benefit Program Technician. This position will be in the Crawford County/Steelville Resource Center based at 272 Cushing Road, Steelville, MO.

As our Benefit Program Technician you will help Missouri citizens to receive food, medical, financial and nutritional assistance so they can live safe, healthy and productive lives.

Every day you will determine initial and continuing eligibility of Missouri citizens for these services, interview clients in person and by telephone, prepare summaries and much more.

In order to succeed in this role, you must have a High School diploma or equivalent and at least four years of customer service experience OR have a Bachelor’s Degree.

To thrive in this role, you must be personable, compassionate and have a non-judgmental attitude.

Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant.

Individual(s) selected for this position may receive a higher rate based on a pay differential (e.g. shift, or time-of-service pay).

Recruitment Area: Accepting applications from all qualified applicants.

TheStateofMissouriisanequalopportunityemployer.

The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here.

• defined pension plan
• generous amounts of leave and holiday time
• eligibility for health insurance coverage

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