Program Assistant

Key Human Services; Harrisburg (Dauphin County); Hybrid; USD 46,000 - 56,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

PTO

Tuition reimbursement

Student loan forgiveness program

Wellness programs

Job summary

Keystone Human Services is seeking a dedicated Program Assistant to support the Global Programs & Advocacy team in Harrisburg, PA. This role organizes calendars, meetings, documents, and communications while coordinating cross-functional work with internal teams and external partners.

You will handle scheduling, travel logistics, data/reporting, and prep materials for meetings and boards, ensuring discretion and professionalism across time zones and complex programs.

Qualifications

• Requires high school diploma or equivalent; a related Bachelor's degree preferred.
• Two years of administrative, project, program, operations, grants, advocacy, or coordination experience in a complex organization.
• Experience with cross-functional projects and nonprofit administration or advocacy is preferred.

Responsibilities

• Provide administrative and coordination support to Global Programs & Advocacy leadership and teams by managing calendars, meetings, priorities, timelines, deliverables, communications, and follow-up actions.
• Coordinate communication and stakeholder engagement among global teams, internal departments, external partners, government officials, grantees, advocates, and nonprofit coalitions.
• Maintain organized workflows, records, trackers, templates, project documents, grant data, applications, deadlines, and reports.
• Draft, edit, proofread, and organize communications, advocacy materials, presentations, reports, and social media content.
• Coordinate meetings, conferences, advocacy activities, and domestic and international travel across time zones.
• Support board, financial, and administrative processes by preparing materials and processing invoices and contracts.

Skills

Strong organizational skills

Time management

Problem solving

Judgment

Communication skills

Discretion

Education

High school diploma or equivalent

Bachelor’s degree in a related field

Tools

Microsoft Office

Teams

Outlook

SharePoint

Excel

Job description

## Program AssistantApply: Harrisburg, PA: Full time: Posted Today: R23774Keystone Human Services is seeking a full-time Program Assistant to join our Global Programs & Advocacy team. This role provides high-level coordination and administrative support that helps advance inclusive, sustainable, rights-based solutions for people with disabilities. The Program Assistant organizes priorities, meetings, travel, communications, records, data, grants, advocacy activities, events, board support, stakeholder engagement, and financial processes. Working across global teams, internal departments, and external partners, this position requires strong organization, attention to detail, sound judgment, discretion, initiative, flexibility, and collaboration. Responsibilities Include:* Promote Keystone’s mission, values, and culture through all aspects of the role* Provide administrative and coordination support to Global Programs & Advocacy leadership and teams by managing calendars, meetings, priorities, timelines, deliverables, communications, and follow-up actions* Coordinate communication and stakeholder engagement among global teams, internal departments, external partners, government officials, grantees, advocates, and nonprofit coalitions* Maintain organized workflows, shared resources, tracking systems, records, templates, project documents, grant data, applications, deadlines, and reports* Draft, edit, proofread, and organize accessible communications, advocacy materials, presentations, reports, briefings, correspondence, and social media content* Coordinate meetings, conferences, advocacy activities, and domestic and international travel, including schedules across time zones, reservations, visas, itineraries, accessibility needs, expenses, and materials* Support board, financial, and administrative processes by preparing materials, documenting meetings, maintaining records, and processing invoices, contracts, purchase requests, and expenses in accordance with applicable policies and procedures* Collect, organize, and report program, grant, advocacy, evaluation, and learning data to support planning and continuous improvement* Maintain confidentiality and use sound judgment when handling sensitive organizational, personnel, program, financial, governance, and partner information* Maintain appropriate and professional boundaries* Participate in projects and initiatives with cross-functional collaboration as requested* Perform other duties as assigned Compensation & Benefits:* Full-time, exempt position* Starting annual salary: $51,000, may increase based on education and experience* Actual compensation will be determined based on localized market data, skills, experience, and education* Hybrid work schedule with a minimum of two days per week in the Harrisburg office* Eligible employees will have access to our comprehensive benefits package, including medical, dental, and vision insurance; 401(k)-retirement plan with company match; paid time off (PTO), tuition reimbursement, student loan forgiveness program based on eligibility requirements, wellness programs, and more Education & Experience Qualifications:* High school diploma or equivalent; Bachelor’s degree in a related field is preferred* Two years of administrative, project, program, operations, grants, advocacy, or coordination experience in a complex organizational environment* Experience with cross-functional projects, process improvements, events, financial or contract administration, grant-funded work, international protocols, nonprofit administration, disability rights, advocacy, international development, or human services is preferred Additional Qualifications:* Strong organizational, time-management, problem-solving, and judgment skills, with the ability to work independently and collaboratively in a fast-paced, mission-driven environment* Excellent written and verbal communication skills, including the ability to draft, edit, proofread, and communicate professionally with stakeholders at all levels and with international partners* Proficiency with Microsoft Office, Teams, Outlook, SharePoint, Excel, and other collaboration or project tools, with the ability to learn new systems quickly* Ability to handle confidential information with discretion* Ability to coordinate occasional domestic and international travel and work effectively across time zones* Ability to successfully complete the pre-employment process, including required background checks, clearances, and verifications Keystone Human Services prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibits discrimination against all individuals based on any category protected by applicable federal, state, or local law.Disclaimer: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this job. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.