Intellectual Disability - Program Coordinator

Keystone Human Services; Newark (DE); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Paid time off

401K

Career advancement

Tuition reimbursement

Wellness programs

Job summary

Keystone Human Services in Newark, Delaware, is seeking a Program Coordinator to support individuals with mental health and intellectual disabilities in building skills and participating in family and community life.

You will provide training, direct support, and coaching to promote independence, coordinate daily activities, and collaborate with families and interdisciplinary teams to ensure cohesive service delivery.

Qualifications

• High school diploma or equivalent with three months of related work experience.
• Associate or bachelor's degree with related work experience.
• Valid driver's license with daily access to a privately maintained and insured vehicle.
• Twenty-one years of age or older.
• Effective communication and proficient computer skills.
• Successful completion of the pre-employment process and background checks.

Responsibilities

• Support individuals in accessing community resources, building life skills, and increasing participation in meaningful daily activities.
• Provide training, guidance, and direct support to enhance personal competencies and promote social integration.
• Deliver direct care support based on program needs.
• Provide transportation for individuals as needed.
• Mentor and train new employees, including orientation support and documentation coaching.
• Assist with schedule development, maintenance, and coordination of daily activities.
• Coordinate and attend medical appointments, ensuring follow‑through on physician orders.
• Follow all medication administration and monitoring procedures, including required documentation.
• Maintain organized record‑keeping systems and discharge planning.
• Collaborate with families, support professionals, and interdisciplinary team members to ensure cohesive service delivery.

Skills

Effective communication

Computer skills

Education

High school diploma or equivalent

Associate degree

Bachelor's degree

Job description

Keystone Human Services is currently seeking a Program Coordinatorsto join our team in providing individualized, person‑directed supportin the areaofmental health and intellectual disabilities.Our work focuses on inclusion and building communities where everyonehas the opportunity tothrive and fully participate in everything society has to offer.

The Program Coordinator supports individuals with disabilities by teaching, coaching, and modeling the skills needed to participate fully in family, community, cultural, and civic activities. The role focuses on helping individuals build meaningful relationships, make informed choices, and engage in experiences that promote independence and personal growth.

Keystone Human Services values health, wellbeing, and professional growth. Our team has access to a competitive benefits package comprised of medical, dental, vision, paid time off, 401K, career advancement, tuition reimbursement, wellness programs, and more!

Key Responsibilities

• Support individuals in accessing community resources, building life skills, and increasing participation in meaningful daily activities
• Provide training, guidance, and direct support to enhance personal competencies and promote social integration
• Deliver direct care support based on program needs
• Provide transportation for individuals as needed
• Perform general housekeeping tasks and maintain cleanliness of the home and property
• Maintain inventory of household equipment and furnishings in accordance with agency standards
• Mentor and train new employees, including orientation support and documentation coaching
• Assist with schedule development, maintenance, and coordination of daily activities
• Review, validate, and approve service documentation and daily notes to ensure accuracy and compliance with individual outcomes
• Support supervisors with timely and accurate billing processes
• Coordinate and attended medical appointments, ensuring follow‑through on physician orders
• Complete all required documentation within established timeframes.
• Follow all medication administration and monitoring procedures, including required documentation
• Maintain organized record‑keeping systems, including Person‑Centered Planning, treatment documentation, and discharge planning
• Collaborate with families, support professionals, and interdisciplinary team members to ensure cohesive service delivery
• Coordinate assessments, support plans, and implementation of individualized services
• Participate in on‑call rotation as required

Job Details

• Full time, non-exempt position
• $22.50 per hour

Minimum Requirements

• One of the following:
• High school diploma or equivalent with three months of related work experience
• Associate or bachelor's degree with related work experience
• Twenty-oneyears of age or older
• Program administrator certification or ability to obtain certification within six months
• Effectiv
• e communication and proficient computer skills
• Valid driver’s license with daily access to a privately maintained and insured vehicle
• Successful completion of the pre-employment process, including clearances and verifications

Keystone Human Services prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibits discrimination against all individuals based on any category protected by applicable federal, state, or local law.

Disclaimer: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this job. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.