Intellectual Disability - Program Coordinator

Key Human Services; Christiana Village (DE); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision coverage

Paid time off

401(k)

Career advancement

Tuition reimbursement

Wellness programs

Job summary

Keystone Human Services in Delaware seeks a Program Coordinator to support individuals with disabilities by teaching, coaching, and modeling skills for participation in family, community, cultural, and civic activities.

This full-time, non-exempt role focuses on helping individuals build meaningful relationships, make informed choices, and engage in experiences that promote independence and growth. Competitive benefits accompany the position.

Qualifications

• High school diploma or equivalent with three months of related work experience.
• Associate or bachelor’s degree with related work experience.
• Twenty-one years of age or older.
• Program administrator certification or ability to obtain certification within six months.
• Effective communication and proficient computer skills.
• Valid driver’s license with daily access to a privately maintained and insured vehicle.
• Successful completion of the pre-employment process, including clearances and verifications.

Responsibilities

• Support individuals in accessing community resources, building life skills, and increasing participation in meaningful daily activities
• Provide training, guidance, and direct support to enhance personal competencies and promote social integration
• Deliver direct care support based on program needs
• Provide transportation for individuals as needed
• Perform general housekeeping tasks and maintain cleanliness of the home and property
• Maintain inventory of household equipment and furnishings in accordance with agency standards
• Mentor and train new employees, including orientation support and documentation coaching
• Assist with schedule development, maintenance, and coordination of daily activities
• Review, validate, and approve service documentation and daily notes to ensure accuracy and compliance with individual outcomes
• Support supervisors with timely and accurate billing processes
• Coordinate and attended medical appointments, ensuring follow-through on physician orders
• Complete all required documentation within established timeframes
• Follow all medication administration and monitoring procedures, including required documentation
• Maintain organized record-keeping systems, including Person-Centered Planning, treatment documentation, and discharge planning
• Collaborate with families, support professionals, and interdisciplinary team members to ensure cohesive service delivery
• Coordinate assessments, support plans, and implementation of individualized services
• Participate in on-call rotation as required

Skills

Effective communication

Proficient computer skills

Valid driver’s license

Education

High school diploma or equivalent

Associate or bachelor’s degree

Job description

Keystone Human Services is currently seeking a Program Coordinators to join our team in providing individualized, person-directed support in the area of mental health and intellectual disabilities. Our work focuses on inclusion and building communities where everyone has the opportunity to thrive and fully participate in everything society has to offer.

The Program Coordinator supports individuals with disabilities by teaching, coaching, and modeling the skills needed to participate fully in family, community, cultural, and civic activities. The role focuses on helping individuals build meaningful relationships, make informed choices, and engage in experiences that promote independence and personal growth.

Keystone Human Services values health, wellbeing, and professional growth. Our team has access to a competitive benefits package comprised of medical, dental, vision, paid time off, 401K, career advancement, tuition reimbursement, wellness programs, and more!

Key Responsibilities:

• Support individuals in accessing community resources, building life skills, and increasing participation in meaningful daily activities
• Provide training, guidance, and direct support to enhance personal competencies and promote social integration
• Deliver direct care support based on program needs
• Provide transportation for individuals as needed
• Perform general housekeeping tasks and maintain cleanliness of the home and property
• Maintain inventory of household equipment and furnishings in accordance with agency standards
• Mentor and train new employees, including orientation support and documentation coaching
• Assist with schedule development, maintenance, and coordination of daily activities
• Review, validate, and approve service documentation and daily notes to ensure accuracy and compliance with individual outcomes
• Support supervisors with timely and accurate billing processes
• Coordinate and attended medical appointments, ensuring follow‑through on physician orders
• Complete all required documentation within established timeframes
• Follow all medication administration and monitoring procedures, including required documentation
• Maintain organized record‑keeping systems, including Person‑Centered Planning, treatment documentation, and discharge planning
• Collaborate with families, support professionals, and interdisciplinary team members to ensure cohesive service delivery
• Coordinate assessments, support plans, and implementation of individualized services
• Participate in on‑call rotation as required

Job Details:

Full time, non-exempt position $22.50 per hour

Minimum Requirements:

• One of the following: High school diploma or equivalent with three months of related work experience
• Associate or bachelor's degree with related work experience
• Twenty‑oneyears of age or older
• Program administrator certification or ability to obtain certification within six months
• Effectiv e communication and proficient computer skills
• Valid driver’s license with daily access to a privately maintained and insured vehicle
• Successful completion of the pre‑employment process, including clearances and verifications

Keystone Human Services prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibits discrimination against all individuals based on any category protected by applicable federal, state, or local law.

Disclaimer: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this job. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

Who we are:

Keystone Human Services works to create an environment where all people, regardless of ability, can grow, make choices and be valued and contributing members of the community.

What we do:

Keystone Human Services provides community-based services for children, adolescents, adults, and families in the areas of intellectual disabilities, autism, and mental health. In addition, we provide technical assistance to governments and other organizations to develop frameworks of support for people with disabilities. We also support educational efforts to promote community understanding and awareness of the value and importance of inclusion for all people in all aspects of society.

We offer services and supports in Pennsylvania, Connecticut, Delaware, and New Jersey in the United States, as well as parts of Eastern Europe and India.