Program Assistant

The University of North Carolina; Greensboro (NC); On-site; USD 45,000 - 52,000; Full time

Job summary

UNC Greensboro is seeking a Program Assistant - Scheduling Coordinator to support NCRLAP staff, manage scheduling for assessments, and assist with budgets and administrative tasks. The role emphasizes cross-functional coordination, technology use, and outreach activities within the Early Childhood Education program.

Qualified candidates will have a high school diploma with office experience or a 4-year degree in a related field; preferred qualifications include a 4-year degree in Early Childhood

Qualifications

• High school diploma or equivalency plus 1 year of related office experience or equivalent.
• Preferred: a 4-year degree in Early Childhood Education with 2+ years experience, or a 4-year degree in Business with 2+ years in Early Childhood Education or related field.

Responsibilities

• Administrative support: perform main office duties and support NCRLAP staff, including filing, scanning, and supplies management.
• Technological support: assist with software and equipment; set up meetings and troubleshoot issues.
• Outreach related activities: assist outreach coordinator with online trainings and Qualtrics tasks.
• Special projects: lead or support projects introducing new technology, systems and services.
• Staff conference organizer: plan and facilitate NCRLAP staff conferences twice yearly.

Skills

Administrative support

Schedule management

Education

Bachelor's degree in Early Childhood Education

Bachelor's degree in Business

Tools

Box

Job description

Program Assistant - Scheduling Coordinator

Functional Title Program Assistant - Scheduling Coordinator

Position Type

Position Type Staff

Position Eclass

Position Eclass EZ - EHRA Non - Exempt Permanent

University Information

Located in North Carolina’s third largest city, UNC Greensboro is among the most diverse, learner-centered public research universities in the state, with 18,000 students in eight colleges and schools pursuing more than 150 areas of undergraduate and over 200 areas of graduate study. UNCG continues to be recognized nationally for academic excellence, access, and affordability. UNCG is ranked No. 1 most affordable institution in North Carolina for net cost by the N.Y. Times and No. 1 in North Carolina for social mobility by The Wall Street Journal — helping first-generation and lower-income students find paths to prosperity. Designated an Innovation and Economic Prosperity University by the Association of Public and Land-grant Universities, UNCG is a community-engaged research institution with a portfolio of more than $67M in research and creative activity. The University’s 2,600 staff help create an annual economic impact for the Piedmont Triad region in excess of $1B.

Primary Purpose of the Organizational Unit

The North Carolina Rated License Assessment Project ( NCRLAP ) is a collaborative project between the NC Division of Child Development and the University of North Carolina at Greensboro. NCRLAP conducts voluntary assessments for child care centers and family child care homes within the NC Star Rated License System. In this way NCRLAP plays a central role in the licensing process of child care facilities

Position Summary

This position is pivotal in fostering a culture of excellence, demonstrating strong leadership, and significantly impacting the organization’s overall efficiency and effectiveness by supporting NCRLAP staff. The key responsibilities include additional leadership assignments (55%), schedule assessments (25%), budget and financial management (15%), and other duties (5%).

Minimum Qualifications

HIGH SCHOOL DIPLOMA OR EQUIVALENCY AND ONE YEAR OF RELATED OFFICE EXPERIENCE ; OR EQUIVALENT COMBINATION OF TRAINING AND EXPERIENCE .

Additional Required Certifications, Licensures, and Certificates

Preferred Qualifications

A four -year degree in the Early Childhood Education field with at least 2 years business experience or a four -year degree in Business with at least 2 years of experience in the field of Early Childhood Education or related 4 -year degree.

Special Instructions to Applicants

Recruitment Range

Recruitment Range $45,000 to $52,086

Org #-Department

Org #-Department Human Devlp and Family Studies - 12403

Job Open Date

Job Open Date 08/27/2026

For Best Consideration Date

For Best Consideration Date 09/15/2026

Job Close Date

Open Until Filled No

FTE

FTE 1.000

Type of Appointment

Type of Appointment Permanent

If time-limited, please specify end date for appointment.

Number of Months per Year

Number of Months per Year 12

FLSA

FLSA Non-Exempt

________________________________________________________________________________________________________________________

Percentage Of Time

Percentage Of Time 55%

Key Responsibility

1. Administrative support: Perform main office duties and provide administrative support to staff. These duties include scanning, shredding, printing, mailing, processing forms, assisting with DCDEE audits and reports, understanding features of the NCRLAP website, filing, take pictures and assemble ID badges as assigned, and ordering supplies.
2. Technological support: Train and assist NCRLAP employees as needed to use various types of technology. Assist with problems related to software (e.g., Box), office equipment, computers, and place repair orders requested by staff members. Set up equipment for meetings as requested by NCRLAP management.
3. Outreach related activities: Provide assistance to the outreach coordinator, particularly related to online trainings (e.g., upload videos, work with Qualtrics, review training information).
4. Special Projects: Special projects includes activities that NCRLAP staff undertake to innovate and introduce new technology, products, systems, and services (e.g., Making Connections, 3’s Practice Project, research, resource development, activities related to Outreach Assessments).
5. Staff conference organizer: Collaboratively plan, manage, and facilitate NCRLAP’s staff conferences. Typically staff conferences occur twice annually, in the fall and spring.
6. Asset management: Manages equipment, such as computers and printers, particularly as it is given to/received from NCRLAP staff working from home offices. Orders equipment and is charged with keeping current asset management information on our website. Distribute assets to NCRLAP employees as needed and assist with “surplus” equipment; maintain accurate and up to date inventory records on website including annual review of staff asset forms.
7. Password manager: Manage passwords associated with websites and/or accounts used by NCRLAP staff.
8. Website Administrator: Get passwords, access special pages or tools, add/remove members, make changes to certification information, access to most restricted components of our website.

Percentage Of Time

Percentage Of Time 25%

Key Responsibility

1. Schedule various types of assessments (e.g., DCDEE assessments, Outreach Assessment, research, reliability checks, trainings) in accordance with NCRLAP procedures. This includes assigning eligible assessors to assessment based on scale qualifications, proximity, and availability as defined by NCRLAP procedures.
2. Reschedule assessments as needed; help assessors find solutions to ensure that assessments are completed in an efficient and timely manner.
3. Complete other tasks related to scheduling assessments; including maximizing assessor workload, optimizing workload across the entire team of assessors, scan and handle assessment documents, and other office duties.
4. Act as an ambassador and advocate for NCRLAP , fostering connections with ECE professionals, including child care providers, in a manner that cultivates positive relationships and instills trust.

Percentage Of Time

Percentage Of Time 15%

Key Responsibility

1. Budget preparation and planning: Assist the Project Coordinator and other stakeholders (e.g., Principal Investigator) in the development and preparation of annual budgets. Collaborate with Contracts and Grants, other departments (e.g., Accounts Payable), and individuals (e.g., supervisors, PC, APC ) to gather budgetary data for the various budget lines. If needed, assist with mid-year budget revisions (e.g., prepare documentation for C & G).
2. Monitoring and reporting: Track expenditures and ensure they align with the approved budget. Alert management to any significant deviations from the budget.
3. Administrative financial tasks: Handle routine administrative tasks related to budget management. Organize and file budget documents and correspondence. Manage and update budget-related documents and forms (e.g., spreadsheets, expenditures). Make purchases of office supplies and assets (e.g., laptops, computers, monitors) as described in our contract. Maintain detailed records of financial transactions using appropriate financial management system; including UNCG’s financial systems (e.g., Embers Chrome River, pCard, Banner, UNCGenie) and NCRLAP’s website pages related to the budget (e.g., travel vouchers/gift cards, salary information on staff details page).
4. Assist with internal and/or external audits: Prepare documentation and provide information as needed for auditing purposes.

Percentage Of Time

Percentage Of Time 5%

Key Responsibility

1. Complete activities assigned by your supervisor (or their designate); these may include tasks, projects, workgroups, travel, creating resources and so on.
2. Follow UNCG and NCRLAP guidelines, policies and procedures.
3. Consistently perform activities that align with NCRLAP’s mission statement and, when appropriate, act as an ambassador and advocate for NCRLAP .
4. Consistently demonstrate understanding about the importance of Diversity, Equity, and Inclusion and implementing NCRLAP’s Racial Equity Position Statement.

ADA Checklist

R for Rare (0-30%), O for Occasional (30-60%), F for Frequent (60-90%), C for Constant (90-100%).

Physical Effort

Physical Effort Hand Movement-Repetitive Motions - F, Hand Movement-Grasping - O, Finger Dexterity - F, Reading - F, Writing - O, Vision-Preparing/Analyzing figures - O, Hearing - F, Talking - F, Standing - O, Sitting - F, Walking - O, Lifting-0-30 lbs. - O, Climbing-Stairs - R, Bending - O, Reaching - O

Work Environment Inside - C

Required Documents

• Resume/CV
• Cover Letter
• List of References

Optional Documents

Supplemental Questions

Required fields are indicated with an asterisk (*).

• * Please indicate how you learned of the vacant position for which you are applying:
  • UNCGjobsearch Website
  • Greensboro News & Record
  • Carolina Peacemaker
  • Other Newspaper
  • The Chronicle of Higher Education
  • Inside Higher Ed
  • Other Professional Journal
  • NCWorks.gov
  • UNC System Job Board
  • Other Online Job Board
  • Personal Networking
  • Other
• * If you selected "Other", please provide the name of the resource here.

  (Open Ended Question)

• * Are you eligible to work in the United States without sponsorship?
  • Yes
  • No
• * Will you now or in the future require visa sponsorship for employment at the University of North Carolina in Greensboro?
  • Yes
  • No
• * Do you have experience providing administrative or program support in a professional organization?
  • Yes
  • No
• * Do you have professional experience working in early childhood education or a related field?
  • Yes
  • No
• * Do you have experience using technology or information systems to manage, organize, or track work‑related information?
  • Yes
  • No
• * Do you have experience coordinating schedules, appointments, or activities involving multiple staff members, locations, or competing priorities?
  • Yes
  • No
• * Do you have experience with budget management, purchasing, expense tracking, financial records, or similar financial responsibilities?
  • Yes
  • No