Program Assistant

State of South Carolina; Columbia (SC); On-site; USD 30,000 - 42,000; Full time

Job summary

The University of South Carolina, Palmetto College – Sumter campus, is seeking a Program Assistant to serve as the primary in-person contact for students, prospective students, and community members seeking information and assistance.

You will deliver friendly customer service, guide visitors toRegistrar, Advising, Dual Enrollment, Admissions and Financial Aid resources, and support routine office functions.

Qualifications

• Professional, friendly, customer-focused service to visitors.

Responsibilities

• Be the primary in-person contact for students, prospective students, and community members seeking information and assistance.
• Provide professional, friendly, and customer-focused service by welcoming visitors, answering general inquiries, and directing individuals to resources within the offices of Registrar, Advising, Dual Enrollment, Admissions, and Financial Aid.
• Support office operations by facilitating communication, providing accurate information, assisting with basic administrative functions, and ensuring a positive and responsive experience for all visitors.

Skills

Customer service

Microsoft Outlook

Microsoft Teams

Microsoft Word

Microsoft Excel

Job description

Job Responsibilities

Program Assistant Department: USC Sumter - Palmetto College Advertised Salary Range: Part/Full Time: Full Time About UofSC From the Upstate to the Lowcountry, the University of South Carolina system is transforming the lives of South Carolinians through the impact of our eight institutions and 20 locations throughout the state. More than 50,000 students are enrolled at one of eight institutions, including the research campus in Columbia and comprehensive four-year universities in Aiken, Upstate and Beaufort. In addition, our Palmetto College campuses in Salkehatchie, Union, Lancaster and Sumter enable students to earn associate or bachelor's degrees through a combination of in-person, online or blended learning. All of our system institutions place strong emphasis on service — helping to build healthier, more educated communities in South Carolina and beyond. Inclusive Excellence Statement Advertised Job Summary The Program Assistant serves as the primary initial point of in-person contact for students, prospective students, and community members seeking information and assistance. This position provides professional, friendly, and customer-focused service by welcoming visitors, answering general inquiries, and directing individuals to appropriate resources within the offices of Registrar, Advising, Dual Enrollment, Admissions, and Financial Aid. The Program Assistant supports office operations by facilitating communication, providing accurate information, assisting with basic administrative functions, and ensuring a positive and responsive experience for all visitors.

Minimum And Additional Requirements

Knowledge/Skills/Abilities Knowledge of Microsoft Programs such as: Outlook, Teams, Word, and Excel.

Preferred Qualifications

Preferred Qualifications Knowledge of, or at least willingness to learn, University system programs such as EAB Navigate 360 and Banner is a preferred.

EEO Statement

The University of South Carolina does not discriminate in educational or employment opportunities on the basis of race, sex, gender, gender identity, transgender status, age, color, religion, national origin, disability, sexual orientation, genetics, protected veteran status, pregnancy, childbirth or related medical conditions. je-cc9f4087b5bc491b901173337ded72c0