Program Assistant

Cornerstone Family Healthcare; City of Newburgh (NY); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Health Benefits

Retirement plan

Paid Time Off

Sick Time

Flexible Spending

Dependent Care

Paid Holidays

Job summary

Cornerstone Family Healthcare in Newburgh, NY is seeking a Program Assistant to manage administrative functions across Dutchess, Ulster, and Orange Counties. The role supports community programs with a focus on front desk duties, data entry, and coordination with supervisors.

The candidate will handle mail, supplies, and special program tasks while maintaining confidentiality and professionalism in a nonprofit healthcare setting. Bilingual skills are a plus.

Qualifications

• High school diploma required; some college coursework preferred.
• Strong oral and written communication skills are essential.
• Experience with MS Word/Excel is preferred; data entry may be involved.

Responsibilities

• Answer calls and greet visitors professionally.
• Provide front desk support and coordinate with staff.
• Maintain office supplies and organize filing.
• Assist with data entry and program support for multiple counties.
• Support food pantry operations and monthly orders.
• Ensure confidentiality of patient and organizational information.
• Attend staff meetings and participate in safety activities.

Skills

Oral and written communication

Time management

Multitasking

Non-profit operations

HIV/AIDS sensitivity

Independent work

Education

High School Diploma + 1 year of college

High School Diploma + 2 years of experience

Tools

Microsoft Word

Microsoft Excel

Job description

Description

Cornerstone Family Healthcare is actively recruiting for a Program Assistant to join our growing team in Newburgh, NY.

RATE OF PAY/SALARY: $20.88 per hour

WORK LOCATION(S): Newburgh, NY

STATUS: Full-Time

CORNERSTONE BENEFITS:

Competitive salaries I Health Benefits I Retirement plan I Paid Time Off I Sick Time I Flexible Spending IDependent Care IPaid Holidays

CORNERSTONE’S MISSION:

Cornerstone Family Healthcare is a non-profit Federally Qualified Health Center with a mission to provide high quality, comprehensive, primary and preventative health care services in an environment of caring, dignity and respect to all people regardless of their ability to pay. For more than fifty years, Cornerstone has been responsive to meeting the needs of the communities in which we serve with a continued emphasis on the underserved and those without access to health care regardless of race, economic status, age, sex, sexual orientation or disability.

General Purpose:

The Program Assistant maintains all administrative and office operation functions for the Dutchess County, Ulster County, and Orange County locations. In addition, the Program Assistant provides programmatic support for the offices and Community Programs department.

Description of Duties:

• Answer the telephone promptly using thestandard greeting; accurately answer and refer callers/visitors to staff members in a timely manner.
• Offer general support of our phone system to staff within the offices.
• Welcome all staff and visitors promptly, with professional and attentive demeanor in order to maintain a friendly and professional front desk environment.
• Coordinate with and report to their designated supervisors for tasks/projects.
• Keep the reception area neat, organized andsupplied with agency informational material to promote professional appearance and front desk efficiency.
• Perform high-level administrative tasks that may be confidential in nature, including but not limited to reports, data entry, and professional correspondence.
• Maintain, monitor, and order supplies, water, and keys for Dutchess, Ulster and Orange Counties to maintain office efficiency.
• Assist with accurate and timely program data entry and filing in Ulster, Dutchess and Orange County, as required by their designated supervisor and grant funded program requirements.
• Notify and coordinate with their designated supervisor regarding all operations issues or problems in the offices.
• Notify and coordinate with the Director of Facilities regarding all facilities issues or problems in the offices.
• Process all outgoing mail; distribute all incoming mail and other deliveries to the appropriate staff.
• Open and close the offices as needed.
• Perform general administrative tasks, including enforcing cleanliness in the offices and keeping all shared spaces tidy.
• Participate in departmental meetings; sit in on the quarterly Safety Committee meetings and complete weekly safety checklists and quarterly fire drills; schedule and facilitate quarterly office meetings.
• Manage the food pantries in Ulster, Dutchess and Orange Counties by placing and organizing monthly orders, monitoringthe monthly distribution logs, packing pre-made bags, and routinely checking expiration dates.
• Collect all forms and perform data entry forthe CSP Food Pantry withing AIRS.
• Perform all duties with a strong customer service focus.
• Attend and participate in monthly All Staff meetings and other required meetings.
• Be familiar with Cornerstone policies and procedures and the Employee Handbook.
• Maintain confidentiality of all aspects of Cornerstone including, but not limited to, patient confidentiality, financials, and employee relations.
• Perform other related duties as assigned.

Requirements

• High school diploma with 1 year of college; or a High School diploma with two years of the experience
• Must be well-organized; outstanding oral and written communication skills; ability to manage time and multiple tasks efficiently; familiarity with non-profit and/or human service agency operation, sensitivity to HIV/AIDS issues and ability to work independently.
• Must be computer-literate and have an understanding of Microsoft Word and Excel. Experience with electronic data entry is a plus.
• Bilingual (English/Spanish) is a plus.