Program/Applications Engineer (U.S. based, supporting APAC region)

Standex International Corporation; Fraser (MI); Hybrid; USD 90,000 - 130,000; Full time

Job summary

Standex International Corporation seeks a Program Engineer/Technical Sales to lead end-to-end program management and provide technical consultation across APAC. You will coordinate with sales, operations and customers, ensuring on-time delivery and quality.

You will build consultative relationships, promote Standex Engraving offerings (Chemical, Laser, Tool Finishing), support tooling and molded parts discussions, and travel up to 30-40% domestically or internationally as needed.

Qualifications

• University degree (4 yr) or higher required.
• Experience in project or program management; mold industry preferred.
• Familiar with cross-functional collaboration and project execution processes.

Responsibilities

• End-to-end program management including planning, tracking, cost control, risk identification, and timely delivery.
• Develop a consultative relationship with customers.
• Promote Standex Engraving offerings (Chemical, Laser, Tool Finishing).
• Provide customers with technical support and solutions (tooling, molded parts).
• Manage upcoming jobs to ensure tools are ready for texturing processes.
• Disseminate information accurately and timely.
• Attend customer meetings and coordinate with internal departments.
• Manage program documentation, organize meetings, and track milestones.

Skills

Proactive

Results-driven

Excellent communication

Coordination skills

Mandarin (basic)

Detail oriented

Technical documentation

Data entry / transcription

MS Office / SAP experience

Education

University degree (4 yr) or above

Tools

Microsoft Office Suite

SAP / ERP systems

Job description

Position: Program Engineer/Technical Sales

FLSA Status: Exempt

Department: Sales

Location: Hybrid Remote/Onsite

Overview

The Program/Applications Engineer is a key sale team member, providing support and consultation on a global scale for work tooled/textured in the Asia Pacific region. In addition to interfacing with customers directly, this role acts as a liaison to internal stakeholders (sales, operations) in peer regions to ensure timely communication, job tracking/updates, consult, and problem resolution for customer work in APAC. As a trusted and professional sales team member, the Program Engineer promotes the combined offerings of Standex Engraving.

Essential Duties

• Responsible for end-to-end program management, including program and project planning, progress tracking, cost control, risk identification and problem-solving, to ensure projects are delivered on time and with qualified quality.
• Develop a strong consultative relationship with customers
• Promote the combined offerings of Standex Engraving (Chemical, Laser, Tool Finishing, etc.)
• Provide customers with technical support and solutions (tooling, molded parts, etc.)
• Manage the details of upcoming jobs to ensure that tools are ready to move through the texturing process when they arrive at facility
• Accurate and timely dissemination of information
• Performs intermediate to advanced part mark-ups texture line-ups
• Attends customer meetings
• Communicate with customers on requirements, coordinate with internal departments including production, engineering and quality, allocate resources effectively, and promote cross-departmental communication and collaboration.
• Manage program documentation, organize meetings, prepare progress reports. Control key program milestones, and standardize program management processes.

Experience and Education

• University degree (4 yr) or above required
• Relevant working experience in project or program management; experience in mold industry projects is preferred; familiar with project team collaboration and project execution processes.
• Experience with/understanding oftheChinese culture preferred

Knowledge, Skills and Abilities

• Proactive and results-driven with strong execution; eager to learn with good adaptability.
• Excellent communication and coordination skills with a strong sense of responsibility Basic Chinese communication (Mandarin) preferred. Flexible working hours(early mornings, evenings) to accommodate Asia Pacific office hours/time zone
• Detail orientated
• Good communication of technical details is essential, both verbally and written
• Self-starter with ability to work under minimal supervision
• Ability to effectively interface with an array of customer personalities, in various situations. Strong collaboration skills to work cross functionally.
• Accurate transcription of information – proficient data entry skills
• Proficiency with Microsoft office suite. Experience with SAP (or another ERP system) desired.
• Problem solving and technical aptitude essential
• Ability to travel as needed: approximately 30% - 40% domestic, and 3-4 internationally trips annually.