Program Analyst: Process Improvement & Analysis

Social Security Administration; Woodlawn (MD); On-site; USD 90,000 - 120,000; Full time

Job summary

Social Security Administration is seeking a Program Analyst (GS-13 level) in a Chief-level SSA office. The incumbent will independently conduct complex studies, analyses, and process improvement initiatives related to the assigned program area.

Emphasis on policy interpretation and effective communication with stakeholders. Applicants should demonstrate specialized experience, and the ability to review agency policies, write management correspondence, and interpret SSA policies.

Qualifications

• Specialized experience is required and must be documented in the resume.
• Two of the following must be demonstrated: reviewing/interpreting agency policy and making recommendations; written/oral correspondence for management; interpreting SSA policies.

Responsibilities

• Independently conducting complex studies, analyses, and process improvement initiatives for the assigned program area.
• Serve as a Program Analyst in a Chief-level SSA office, advising on technical issues and changes.

Skills

Attention to Detail

Customer Service

Decision Making

Information Management

Interpersonal Skills

Oral Communication

Problem Solving

Teamwork

Technical Competence

Job description

Social Security Administration is seeking a Program Analyst (GS-13 level) in a Chief-level SSA office. The incumbent will independently conduct complex studies, analyses, and process improvement initiatives related to the assigned program area.

Emphasis on policy interpretation and effective communication with stakeholders. Applicants should demonstrate specialized experience, and the ability to review agency policies, write management correspondence, and interpret SSA policies.