Program Analyst - Career Navigator ST

Maricopa Community College district; Glendale (AZ); On-site; USD 53,000 - 69,000; Full time

Benefits offered by this job

Medical, Dental, Vision Coverage

Paid Time Off

ASRS Pension

Tuition Reimbursement

Job summary

Glendale Community College seeks a student-focused Program Analyst-Career Navigator to guide students into high-demand Engineering and Advanced Manufacturing careers. You will manage admissions support, financial aid, and enrollment processes while building relationships with students and partners.

You will collaborate with faculty, Student Affairs, and industry partners to strengthen enrollment, retention, and employment outcomes using CRM and SIS tools.

Qualifications

• Bachelor's Degree in Education, Business, Public Administration, or related field required.
• Two (2) years of related program management experience preferred in an educational setting.
• Experience with admissions, financial aid, and student services is desirable.

Responsibilities

• Provide academic advisement, career navigation and success coaching to students from admission through program completion.
• Coordinate outreach, orientations, workshops, and community engagement activities.
• Collect and analyze enrollment, retention, completion, and employment data; prepare reports and documentation.
• Collaborate with faculty, Student Affairs, and district teams to ensure program alignment and student success.
• May require evening/weekend hours and occasional off-site work.

Skills

Case management

Student advising

Communication

Organization

Collaboration

Education

Bachelor's degree in Education, Business, Public Administration, or related field

Tools

Student Information Systems

CRM tools

Dashboards

Spreadsheets

Job description

Program Analyst - Career Navigator ST

Job ID: 323357

Location: Glendale Community College

Full/Part Time: Full Time

Regular/Temporary: Regular

Salary Range: $53,050.25 - $68,964.82/annually, DOE

Grade: 114

Work Schedule: Monday - Friday, 8:30am - 5:30pm; some evenings and weekends may be required

Summer Hours: Monday - Thursday, 7am-6pm

Work Calendar: 12 Months

Maricopa Summary

10 Colleges. Unlimited Opportunities.

The Maricopa County Community College District is one of the largest community college systems in the nation. Home to 10 individually accredited community colleges and 31 satellite locations, we proudly serve students in every corner of the Valley. Each day, our dedicated faculty, staff, and administrators, live out our vision-creating excellence in education for a better world.

We focus on people-not profits. With 100% acceptance, zero rejections, and affordable tuition, we provide the flexibility and support our students need to succeed in and beyond the classroom. Discover how we're changing college.

We don't just support our community-we help build it. We are the largest provider of workforce development training in the state. The activities of our colleges and their students support one out of every 28 jobs in Maricopa County. Learn about our economic impact.

We believe our employees are our most valuable asset. Our 10 colleges and District Office support nearly 10,000 jobs and careers throughout Greater Phoenix.

Join us in making a real difference in the lives of over 140,000 college students each year.

Benefits

Maricopa County Community College District (MCCCD) is committed to providing a competitive and comprehensive benefits program that supports our employees' and their families' health and well-being. Therefore, the MCCCD benefits support every stage of life and are designed to meet the diverse needs of our community. Explore the wide range of benefits and perks available to eligible employees at MCCCD:

• Nationwide Medical, Dental, and Vision Coverage
• Paid Time Off: Vacation, Sick Leave, and Personal Time
• 20 Paid Observed Holidays
• Company-paid Life Insurance, AD&D, and Short-Term Disability plans, with the option to purchase supplemental coverage
• Arizona State Retirement System (ASRS) Pension, including Long Term Disability and Retiree Health Insurance with 100% employer-matching contributions
• Optional Retirement Plans: 403(b), 457(b), Roth 403(b), Roth 457(b)
• Tuition Reimbursement for employees and dependents
• Annual Professional Development Funding
• Flexible Work Schedules

Employee Health & Wellness Programs:

• District-Wide Wellness Program with Workshops and Webinars
• Monthly Health & Wellness Calendar and Newsletter
• Virta Diabetes Reversal Program and Support Groups
• Employee Assistance Program (EAP)
• Sight-On-Site Eye Care Services
• Pre-Retirement Planning Events
• Qualifying Employer for Public Service Loan Forgiveness (potential loan forgiveness for federal Direct Loans after meeting repayment requirements and working full-time for an eligible employer)

Job Summary

Glendale Community College is seeking a student-focused Program Analyst-Career Navigator to help students build pathways into high-demand careers in Engineering and Advanced Manufacturing. This is an opportunity to make a meaningful difference by guiding students from their first connection with GCC through program completion and into the workforce.

As a primary point of contact, the Career Navigator provides personalized support with admissions, financial aid, registration, scholarships, career planning, college resources, and retention. Using a case management approach, the Navigator builds relationships with students, tracks their progress, celebrates milestones, and helps them overcome barriers that could prevent them from reaching their educational and career goals.

The position also connects GCC with the broader community by coordinating outreach, tours, hiring events, and employer partnerships. Working closely with faculty, college leadership, Student Affairs, industry partners, and district teams, the Career Navigator helps strengthen enrollment, student success, and employment outcomes. The role uses CRM and student information systems to manage student caseloads, document services, analyze outcomes, and support institutional and grant reporting requirements.

This is a short-term (specially funded) position with an anticipated end date of June 30, 2027; the possibility for extension or continuation is dependent on executive approval and budget availability.

Essential Functions

• 30% - Workforce-focused Advising and Success Coaching: Provides academic advisement, career navigation and success coaching to students following the initial admissions and enrollment process through program completion. Provides support with registration, placement, financial aid, graduation, and transfer pathways. Evaluates prior coursework, interprets test scores, and assists students in navigating enrollment and program requirements. Uses proactive case-management strategies, including individual check-ins and progress monitoring. Identifies students at risk of stopping out or not completing and coordinates timely support with faculty and college departments. Collaborates with Career Services to assist with resume and interview preparation, hiring events, and connect students with work-based learning, internships, and employment opportunities.
• 25% - Recruitment, Outreach & Program Coordination: Coordinates recruitment, outreach, orientations, workshops, and community engagement activities. Development of marketing and promotional materials, follows up with prospective students, and supports implementation of program goals and activities.
• 20% - Program Analysis, Data Management, and Compliance: Collects, analyzes, and maintains student, program, and workforce data, including enrollment, retention, completion, transfer, and employment outcomes. Conducts program research, identifies trends, and prepares reports, presentations, correspondence, and other documentation. Monitors key performance indicators to support program evaluation and continuous improvement. Maintains accurate records in accordance with college procedures, grant requirements, and applicable standards. Supports budget monitoring, grant and funding proposals, scholarship and credentialing processes, program communications, and other administrative requirements.
• 15% - Collaboration and Cross-Functional Coordination: Works with faculty, program leadership, student services, and district teams to resolve student concerns, support program delivery, and ensure alignment with workforce and academic requirements. This includes, but is not limited to, scheduling classes, instructors, equipment, rooms, and class supplies; employer partner presentations; virtual info sessions; and tours.
• 10% - Performs other related duties as assigned.

Minimum Qualifications

Bachelor's Degree from a regionally accredited institution in education, business or public administration, or directly related field and two (2) years of related program management experience preferably in an educational setting.

OR

An equivalent combination of the conferred degree and directly related full‑time work experience as described above sufficient to successfully perform the essential duties of the job such as those listed above, unless otherwise subject to any other requirements set forth in law or regulation, may be considered.

Desired Qualifications

1. One (1) year of experience working in a college environment such as admissions, records, academic advisement, career services, workforce office, and/or registration
2. Work experience in student advising, coaching, case management, or student success support in career related/workforce programs.
3. Demonstrated ability to use Student Information Systems, CRM tools, dashboards, and spreadsheets
4. Experience with recruitment, outreach, and enrollment strategies.
5. Expertise in tracking, analyzing, and reporting student or program data, including enrollment, retention, completion, or employment outcomes.
6. Demonstrated ability to coordinate events, engage employers, and develop partnerships.
7. One year of full‑time relevant MCCCD experience during the previous two years.

Special Working Conditions

May be required to work some evenings and weekends

May need to work occasionally at an off-site location

This is a short-term position with a projected end date of June 30, 2027 with renewal contingent on funding source

Posting Close Date

Open until filled

First Review Tuesday, 10/13/26

Applications received after the review date may not be screened

EEO, Title IX, & Clery Act

Maricopa County Community College District (MCCCD) will not discriminate, nor tolerate discrimination in employment or education, against any applicant, employee, or student because of race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship status (including document abuse), age, disability, veteran status or genetic information.

Title IX of the Education Amendments of 1972, states: "No person in the United States shall, on the basis of sex, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any education program or activity receiving Federal financial assistance."

The policy of the MCCCD is to provide an educational, employment, and business environment free of gender discrimination. Incidents of misconduct should be reported to the college Title IX Coordinator, as outlined in policy, contact information is available at this link Title IX Coordinators.

The Clery Act is a Federal law requiring United States Colleges and Universities to disclose information about crime on and around their campuses. Crime reporting data for each of the Maricopa Community Colleges, as required under the Clery Act, is available at this link Clery Act.