Human Resource Analyst 1 (FMLA Specialist)

Commonwealth of Pennsylvania; Pennsylvania; Hybrid; USD 52,000 - 76,000; Full time

Benefits offered by this job

Telework option

Job summary

Commonwealth of Pennsylvania is seeking a Human Resource Analyst 1 for the HRSC FMLA Services team. You will help employees through the FMLA process, review eligibility, and ensure accurate, approved time off.

The role emphasizes customer focus, attention to detail, and compassion as you support multiple agencies and payroll-related inquiries in a fast-paced environment.

Qualifications

• Customer-focused, detail-oriented and compassionate analyst.
• Experience with FMLA processes and documentation is preferred.
• Bachelor’s degree or combined experience in HR qualifies you for this role.

Responsibilities

• Review eligibility and process FMLA requests in the Workbench and SAP.
• Provide leave guidance to employees, supervisors, and HR staff.
• Monitor case details, due dates, and maintain confidential information.
• Coordinate with HR partners on cases overlapping WC, ADA, SEAP, LR.
• Answer payroll questions related to payments and absence reporting.
• Ensure benefits and actions follow directives and the ACA.

Skills

Customer-focused

Detail-oriented

Compassionate

FMLA administration

Education

Bachelor’s degree

HR trainee program

Tools

FMLA Workbench

SAP

Job description

THE POSITION

The Human Resource Service Center (HRSC) is here to help when Commonwealth employees need medical leave or welcome a new addition to their family. Our team guides employees through the FMLA process by reviewing eligibility, checking paperwork, and ensuring they receive the approved time off they need. The HRSC FMLA Services team is made up of dedicated staff who support employees during some of their most challenging moments. We are seeking a customer-focused, detail-oriented, and compassionate analyst to join our team. If you are ready for a fast-paced role where you can make a meaningful difference and build valuable skills, we encourage you to apply.

THE POSITION

The Human Resource Service Center (HRSC) is here to help when Commonwealth employees need medical leave or welcome a new addition to their family. Our team guides employees through the FMLA process by reviewing eligibility, checking paperwork, and ensuring they receive the approved time off they need. The HRSC FMLA Services team is made up of dedicated staff who support employees during some of their most challenging moments. We are seeking a customer-focused, detail-oriented, and compassionate analyst to join our team. If you are ready for a fast-paced role where you can make a meaningful difference and build valuable skills, we encourage you to apply.

DESCRIPTION OF WORK

This position supports the Human Resource Service Center by helping manage leave programs and ensuring employees receive clear guidance and accurate information. It plays an important role in reviewing requests, maintaining records, and supporting staff across multiple agencies. As a Human Resource Analyst 1, you will perform the following duties:

• Family and Medical Leave Act (FMLA) Administration: Review eligibility, process requests, and manage actions in the FMLA Workbench and SAP
• Leave Guidance: Provide direction and information to employees, supervisors, and human resource (HR) staff about FMLA and leave donations
• Case Monitoring: Track case details, monitor due dates, and maintain confidential medical information
• Program Coordination: Work with HR partners on cases that overlap with Workers’ Compensation (WC), Americans with Disabilities Act (ADA), State Employee Assistance Program (SEAP), or Labor Relations (LR)
• Payroll Support: Respond to payroll questions related to payments and absence reporting
• Policy Compliance: Ensure benefits and actions follow established directives, regulations, and the Affordable Care Act

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

• Full-time employment
• Work hours are 8:00 AM to 4:00 PM, Monday - Friday, with a 30-minute lunch.
• Telework: You may have the opportunity to work from home (telework) part-time. You will be required to report in-office on the third Tuesday each month. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. The ability to telework is subject to change at any time. Additional details may be provided during the interview.
• Salary: In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

QUALIFICATIONS

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

Minimum Experience and Training Requirements:

• Successful completion of the Human Resource Management Trainee program (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
• One year as a Human Resource Assistant 2 or an Equal Opportunity Assistant (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
• One year of paraprofessional analytical experience and a bachelor’s degree; or
• An equivalent combination of experience and training.

Other Requirements:

• You must meet the PA residency requirement . For more information on ways to meet PA residency requirements, follow the link and click on Residency Guidelines.
• You must be able to perform essential job functions.

Veterans:

• Pennsylvania law (51 Pa. C.S.
• 7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

Telecommunications Relay Service (TRS):

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

EXAMINATION INFORMATION

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
• your score may be lower than deserved.
• you may be disqualified.
• You may only apply/test once for this posting.
• Your results will be provided via email.