Program Analyst

Pacer Group; San Dimas (CA); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Job summary

Pacer Group is seeking an administrative/coordination professional to support scheduling, coordination, and operations in California. The role emphasizes accurate records, stakeholder communication, and adherence to established procedures.

Candidates should have strong Excel/Office skills, SharePoint experience, and the ability to manage deadlines while delivering reliable customer service. A Bachelor's degree or equivalent experience is preferred.

Qualifications

• Experience supporting scheduling, coordination, admin or operations tasks.
• Ability to manage deadlines, follow procedures and maintain records.
• Strong communication and customer service with stakeholder follow-through.

Responsibilities

• Schedules and coordinates MPU disconnect/reconnect work, communicating with customers and stakeholders, and ensuring MPU procedures are followed.

Skills

Scheduling coordination

Administrative support

Customer service

Education

Associate's degree in related field

Bachelor's degree or equivalent experience

Tools

SharePoint

Microsoft Office Suite

Job description

Application Deadline: Last date for receipt of applications Aug 20, 2026

Required Skills/Attributes:

• Experience supporting scheduling, coordination, administrative, or operations support functions; ability to manage deadlines, follow established procedures, and maintain accurate records; proficiency with basic computer and office software; and strong communication and customer service skills with follow-through across multiple stakeholders.
• SharePoint
• Microsoft Office Suite

Desired Skills/Attributes:

• Knowledge of meter panel upgrades, utility disconnect/reconnect coordination, electrical service upgrades, and/or solar energy systems.
• Strong understanding of utility requirements, permitting processes, and residential/commercial electrical infrastructure preferred. (Not required)

Job Summary

One to Three years experience in an analytical position utilizing database programs and spreadsheet software. Demonstrated experience in gathering, documenting, analyzing and drawing conclusions on data and information. Demonstrated experience in performing a variety of functions and handling programs, projects, and assignments. Candidate must demonstrate good oral and written communication skills. May assist (under general direction) with developing specifications from which programs will be written . Demonstrates working knowledge of 1 programming language, report production, and database structures.-Demonstrates the ability to read, write, and test code. Associate's degree in a related field required. Bachelor's degree or equivalent experience strongly preferred.

Key Responsibilities

• Schedules and coordinates Main Panel Upgrade (MPU) disconnect/reconnect work by managing scheduling systems and documentation, communicating with customers and stakeholders, monitoring CPUC timelines for compliance, prioritizing backlog, and ensuring strict adherence to MPU procedures

BENEFITS

Medical | Dental | Vision | 401(k)

EEOC Compliance:

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment.

DISCLAIMER

AI Usage Policy: Pacer Group uses AI to assist in screening applications. Final hiring decisions are made by human recruiters based on qualifications and experience.