Program Aide-Athletic Event Usher

100 Miami University; United States; On-site; USD 17,047 - 24,280; Full time

Job summary

100 Miami University is seeking Athletic Event Ushers to provide a friendly and professional first point of contact for guests at events. Responsibilities include greeting guests, managing seating arrangements, and ensuring safety during events.

Candidates should possess a high school education or GED, and no prior experience is required. Ideal applicants will have strong customer service skills and the ability to collaborate with individuals from diverse backgrounds.

Qualifications

• Must be able to interact with guests in a professional and friendly manner.
• Ability to resolve seating and other problems efficiently.

Responsibilities

• Greet and provide information to guests during events.
• Monitor patron flow and enforce event rules.
• Handle seating for VIPs and individuals with disabilities.

Skills

Customer service skills

Ability to work well with individuals from diverse backgrounds

Education

High school education or GED

Job description

Job Summary

Athletic Event Ushers are the first point of contact for fans and guests at Miami University events. They assist with the operation of the stadium and/or arena to ensure the safety and well-being of guests at both athletic and non‑athletic events.

Essential Duties

• Greet, interact with, and provide information to all guests in a professional and friendly manner.
• Inspect and set up gates and turnstiles before the event; break down and store at the conclusion.
• Monitor the flow of patrons; enforce rules and regulations before, during, and after the event.
• Resolve seating and other problems; ensure persons are seated properly.
• Seat handicapped persons and handle VIP seating.
• Read attendance from the turnstile at the end of the event and report attendance to supervisor.

Minimum Qualifications

• High school education or GED.
• No experience required.

Required Knowledge, Skills, and Abilities

• Ability to work well with individuals from diverse backgrounds.
• Customer service skills.

Additional Information

• Criminal background check is required.
• All campuses are smoke‑free and tobacco‑free.
• This organization participates in E‑Verify.

Equal Opportunity/Affirmative Action

Miami University is an Equal Opportunity/Affirmative Action employer encouraging applications from protected veterans and individuals with disabilities.