Program Advocate, Post Detox, Pre Recovery

South Middlesex Opportunity Council, Inc.; Framingham, Northern (MA, KY); Hybrid; USD 23,419,000 - 24,797,000; Part time

Benefits offered by this job

Flexible schedule

Paid time off

Life insurance and AD&D after 6 months

Long-Term Disability after 6 months

Medical plans with employer cost share

Dental coverage with employer premiums

Vision insurance

403(B) retirement plan with company 1:

Job summary

South Middlesex Opportunity Council, Inc. is seeking a part-time Program Advocate to support the Metro-west PDPR program during weekend shifts in Framingham. The role focuses on client engagement, crisis management, safe program operations and timely referrals to services.

The position emphasizes a respectful, dignified approach to clients, maintaining program logs, and ensuring safety and cleanliness. A valid driver’s license and reliable transportation are preferred for transportation duties.

Qualifications

• High School Diploma or equivalent experience required.
• Team oriented and collaborative work style.
• Sensitivity to homeless population and client dignity.
• Ability to interact with clients, staff and external providers.
• Valid driver’s license and reliable transportation preferred.

Responsibilities

• Provide safe, respectful, supportive atmosphere within the PDPR program.
• Fulfill shift tasks and assist PDPR management as assigned.
• Engage clients throughout the shift in a respectful manner.
• Maintain cleanliness and safety of the program environment.
• Assist with screening intakes and referrals as needed.
• Keep logs and records per operating protocols.
• Ensure compliance with laws and funder requirements.
• Provide transportation to clients for appointments when requested.
• Communicate effectively with clients and staff across areas.
• Maintain confidentiality of all information.

Skills

High School Diploma

Team oriented

Homeless population sensitivity

Interpersonal skills

Driver's license

Education

High School Diploma or equivalent

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Variable Part Time Technical 7 Bishop Street, Framingham, MA, Framingham, MA, US

Salary Range: $17.50 To $17.50 Hourly

Summary

Support all activities of the Metro-west PDPR (Post Detox, Pre Recovery) program during assigned shift, including, but not limited to, ongoing engagement with the clients, crisis management, modeling appropriate client/staff interactions, consistency in program implementation, basic cleaning and maintenance, ensuring the safety of clients/staff, and efficient fulfillment of assigned shift responsibilities.

Why Work for SMOC?

• Flexible schedule, work/life balance and a 35-hour work week.
• Paid Time Off: All full-time employees can accrue up to 3 weeks of vacation, 2 weeks of sick time and are eligible for 12 paid holidays during their first year of employment.
• Employer Paid Life Insurance & AD&D and Long-Term Disability after 6 months of employment.
• Two Comprehensive Medical Plans with HRA Employer cost-sharing and 79% of premiums covered by the Employer.
• Dental w/ Orthodontic Coverage with 75% of premiums covered by the Employer
• EyeMed Vision Insurance
• 403(B) Retirement Plan with a company match on day one.
• Additional voluntary benefits including – additional Term and Whole Life Insurance policies, Accident Insurance, Critical Illness, and Short-Term Disability.
• Flexible Spending Accounts, Dependent Care Accounts, Employee Assistance Program, Tuition Reimbursement and more.

Primary Responsibilities

• Work cooperatively with other PDPR staff to ensure a safe, respectful and comfortable atmosphere within the PDPR program environment.
• Complete all tasks in support of effective program operation as assigned by Supervisor or member of the PDPR management team.
• Provide support and services as assigned.
• Take an active and participatory role in directly relating to clients throughout the course of the shift in a respectful and dignified manner.
• Ensure the cleanliness and safety of the program environment including light cleaning duties.
• Assist in the referral process including completing screening intakes as new intakes occur and as assigned by Supervisor.
• Provide assistance in making and monitoring referrals as assigned.
• Maintain appropriate logs and records as required by program operating protocols.
• Ensure compliance with federal, state and local laws as well as funding requirements.
• Provide transportation to clients to and from appointments, as requested by management.
• Engage all clients by understanding and addressing their needs whether within or outside the scope of work.
• Attend & participate in team meetings as requested and communicate effectively with clients and staff in other areas.
• Maintain confidentiality of client, employee and agency information in accordance with federal and state laws and funder requirements.
• Ensure compliance with program/department, agency and/or funder requirements, as well as, SMOC policies & procedures.
• Other duties as assigned.

Knowledge and Skill Requirements

• High School Diploma or equivalent experience required
• Team oriented
• Sensitivity to homeless population
• Ability to interact with individuals at all levels including clients, staff and external service providers
• Valid driver’s license, reliable transportation and ability to meet insurance standards preferred

Organizational Relationship

Directly reports to Supportive Housing Program Director.

Physical Requirements

Ability to drive preferred

Working Conditions

This position may be required to transport clients via their own vehicle. As part of the responsibilities of this position, the Program Advocate will have direct or incidental contact with clients served by SMOC in various programs funded or administered through the Executive Office of Health and Human Services. A successful background check is required.

Hours

Saturday 1:00PM - 11:00PM and Sunday 12:00PM - 10:00PM. Includes a 30-minute unpaid meal break. 19 Hours per week.