Program Administrator- Staples Promotional Products

Staples Advantage Canada; St. Louis (MO); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Inclusive culture

Flexible PTO

Discount programs

401(k) match

Wellness programs

Job summary

Staples Promotional Products, a division of Staples, is seeking an Account Support role to coordinate managed-program implementations and communicate project requirements. You will work with the Account Solutions Manager and internal teams to ensure programs launch and operate smoothly.

The ideal candidate has 1–2 years in account support or related fields, strong written and verbal communication, and proficiency with Word, Excel, and PowerPoint.

Qualifications

• 1-2 years of related experience in account support, project management, merchandising, program development, marketing, or a related business area.
• Strong written and verbal business communication skills, with the ability to work effectively across internal teams, external stakeholders, and support functions.
• Demonstrated ability to manage multiple projects, organize details, meet deadlines, and apply strong project management practices.
• Solid proficiency with Microsoft Word, Excel, and PowerPoint.
• Bachelor’s degree preferred.
• Formal project management training is desired.

Responsibilities

• Coordinate and execute the tactical details that help managed programs launch and operate successfully, while gaining visibility into strategic aspects of the business.
• Support Account Services Managers in maintaining client relationships and partnering with the field sales organization and internal account teams.
• Help develop and execute program and client collateral, web initiatives, site-sale preparation, and kitting fulfillment projects.
• Promote teamwork, accountability, and strong communication across the department and the support teams you work with.

Skills

Account coordination

Cross-functional teamwork

Project management

Customer focus

Communication

Education

Bachelor's degree preferred

Tools

Microsoft Word

Excel

PowerPoint

Job description

Staples is business to business. You’re what binds us together.

While you may know Staples as the world’s leading office supply company, Staples Promotional Products, a division of Staples, is a national leader in the promotional products industry. At Staples Promotional Products, we help customers build love for their brands with customized merchandise solutions. Whatever story they want to tell, connection they want to make, or goal they need to deliver, Staples Promo makes it easy to design promo experiences that create lasting impact. Join our winning team!

In this role, you will work closely with the Account Solutions Manager and other internal account team members to coordinate managed-program implementations and communicate detailed program requirements. You will also support Account Services Managers with the development and execution of client collateral and web initiatives.

What you will be doing:

• Coordinate and execute the tactical details that help managed programs launch and operate successfully, while gaining visibility into strategic aspects of the business.
• Support Account Services Managers in maintaining client relationships and partnering with the field sales organization and internal account teams.
• Help develop and execute program and client collateral, web initiatives, site-sale preparation, and kitting fulfillment projects.
• Promote teamwork, accountability, and strong communication across the department and the support teams you work with.

What You Bring to the Table:

• A collaborative, customer-focused approach and the ability to build productive working relationships.
• Professional judgment, accountability, and clear communication in a fast-paced, cross-functional environment.
• Experience supporting sales teams and using databases to access customer, sales, program, or account information.
• The ability to support site-sale preparation and kitting fulfillment projects.

What’s needed: Basic Qualifications:

• 1-2 years of related experience in account support, project management, merchandising, program development, marketing, or a related business area.
• Strong written and verbal business communication skills, with the ability to work effectively across internal teams, external stakeholders, and support functions.
• Demonstrated ability to manage multiple projects, organize details, meet deadlines, and apply strong project management practices.
• Developing strategic business acumen, including marketing strategy, proactive ideation, profitability awareness, and analytical skills.
• Solid proficiency with Microsoft Word, Excel, and PowerPoint.

Preferred Qualifications:

• Bachelor’s degree preferred.
• Formal project management training is desired.

We Offer:

• Inclusive culture with associate-led Business Resource Groups
• Flexible PTO (14 days) and Holiday Schedule (7 observed paid holidays)
• Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more!