Program Administrator - Mental Health Intake (LPHA required)

Texas Panhandle Centers; Amarillo, Northern (TX, KY); Hybrid; USD 71,000 - 80,000; Full time

Benefits offered by this job

Public Service Loan Forgiveness (PSLF)

Low-Cost Healthcare

Retirement Match

Generous PTO & Holidays

Life & Disability Insurance

Job summary

Texas Panhandle Centers is seeking a Program Administrator - Mental Health Intake (LPHA required) to provide trauma-informed leadership across Amarillo and the surrounding service area.

The role oversees grants and programs, supervises program managers, and coordinates with clinical directors to ensure high-quality, accessible mental health services. Requires TX LPHA, 4 years supervision, 2 years grant oversight; offers PSLF, low-cost healthcare, retirement match, and generous PTO.

Qualifications

• LPHA license in Texas.
• 4 years of supervision experience.
• 2 years of grant oversight experience.
• Experience in the mental health field.
• Valid Texas Driver’s License with insurable driving record.
• At least 18 years of age.

Responsibilities

• Maintain ethical and professional communications using trauma-informed care language.
• Collaborate with clinical directors to improve access to mental health services.
• Oversee and manage multiple grants and programs.
• Directly supervise managers of the programs and provide hands-on leadership.
• Coordinate with multidisciplinary teams and adapt supervision approaches.
• Demonstrate grant and contract compliance and customer service skills.
• Communicate with community partners and clients of TPC.
• Evaluate and improve service delivery workflows to meet grant requirements.
• Work with Program Directors, Utilization Management, Data Management, Quality Management and Financial departments.
• Attend to improved access to client services and clinic workflows.

Skills

Supervision

Grant administration

Mental health field

Trauma-informed care

Education

LPHA license

Tools

Driver's license

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Program Administrator - Mental Health Intake (LPHA required)

Full Time Amarillo, TX, US

Salary Range: $70,865.60 To $80,475.20 Annually

Job Title: Program Administrator - Mental Health Intake (1246) (LPHA required)

Program: Mental Health Intake, Screening & Assessment

Location: Amarillo, TX (also serving the surrounding area)

Salary:$70,865.60 - $80,475.20 / year

Job Type: Full-Time

Why Join Texas Panhandle Centers (TPC)?

At TPC, passion and meaningful work are rewarded. As a 501(c)(3) non-profit behavioral health (BH) and intellectual & developmental disability (IDD) provider, we offer a supportive environment where you truly make a difference in your community.

• Student Loan Forgiveness: 501(c)(3) designation qualifies employees for Public Service Loan Forgiveness (PSLF).
• Low-Cost Healthcare: Urgent Care visits for a low $10 co-pay, Teladoc (100% free for household), plus comprehensive Medical, Dental, & Vision.
• Retirement Match: Automatic 1% enrollment into a 457 Plan, plus up to 6% Employer Match in 403(b)/457 Plan.
• Generous PTO & Holidays: PTO accrual, standard holidays, PLUS 3 annual Floating Holidays (Mental Health, Celebrate Diversity, and Day to Remember).
• Life & Disability Insurance: Employer-paid life insurance (1.5x annual salary) and optional supplemental coverage.

Texas Panhandle Centers is seeking a Mental Health Intake Program Administrator (1246) (LPHA required) to deliver trauma-informed care, leadership, and guidance to the agency, the employees and its clients across Amarillo and the surrounding service area of the Texas Panhandle. This role is ideal for human services graduates looking to gain direct clinical experience in a supportive, multi-disciplinary team environment.

Key Responsibilities:

• Maintain ethical and professional communications at all times using respectful trauma-informed care language.
• Collaborate with other TPC clinical directors to create and improve access points for people to receive mental health and/or substance use services.
• Oversee and manage multiple grants and programs including Adult Mental Health Intake, Diversion Center, Jail Services, Mobile Crisis Outreach Team, Jail Based Competency Restoration, and Outpatient Substance Use Services.
• Directly supervise managers of the above-mentioned programs and provide hands-on leadership to support daily operations and provide quality services that prioritize client needs.
• Coordinate with diverse multidisciplinary teams and adapt the approach of supervision to fit each individual and program needs.
• Possess strong skills in the areas of grant and contract compliance, practice management, and customer service.
• Communicate with various community partners and the people accessing care through TPC.
• Evaluate and develop efficiencies in service delivery workflows to adhere to various grant requirements.
• Work alongside Program Directors, Utilization Management, Data Management, Quality Management and Financial departments.
• Attend to improved access to client services, resource management and creating clinic work flows that prioritize an excellent clinic experience.
• Adhere to TPC Business Code of Conduct and report concerns when ethical and/or business standards defined in the code are compromised.

Qualifications & Credentials:

• Licensed Practitioner of the Healing Arts (LPHA) license and in good standing in the state of Texas.
• 4 years of supervision experience.
• 2 years of grant and grant oversight experience.
• Experience in the mental health field.
• Working knowledge of grant and contract administration.
• Valid Texas Driver’s License with an insurable driving record.
• At least 18 years of age.
• Employees may be required to utilize their personal mobile phones for two-factor authentication (2FA). Full statement can be found in Informational Documents .

Experience Level Tiering:

• Graduate-level coursework in a related field may substitute for up to 1 year of required experience.

Preferred Qualifications:

• Bilingual (English/Spanish) is a strong plus.
• Experience in Outpatient Community Center Services.

Texas Panhandle Centers is an Equal Opportunity Employer.