Administrative Technician - Intellectual & Dev. Disability(1189)

Texas Panhandle Mental Health; Amarillo (TX); On-site; USD 2,053,000 - 2,923,000; Full time

Benefits offered by this job

Student Loan Forgiveness

Low-Cost Healthcare

Retirement Match

Generous PTO & Holidays

Life & Disability Insurance

Job summary

Texas Panhandle Centers in Amarillo, TX seeks an Administrative Technician (1189) to support adults with IDD across the service area. The role emphasizes trauma-informed care, supervision of direct care staff, and coordination within an interdisciplinary team.

The position requires a valid Texas driver's license, 18+ years old, and strong communication skills. Bilingual English/Spanish and ASL are a plus; two-factor authentication may be used for secure access.

Qualifications

• Must be at least 18 years old.
• Valid Texas Driver’s License with an insurable driving record.
• Employees may be required to use personal mobile phones for two-factor authentication (2FA).

Responsibilities

• Maintain ethical and professional communications at all times using trauma-informed language.
• Hire, train, and supervise assigned direct care staff.
• Recruit and supervise staff providing direct care in ISS/Day Habilitation.
• Attend meetings and collaborate with the team to plan client goals.
• Complete documentation within requested timelines.
• Meet established productivity standards.
• Adhere to the organization’s code of conduct and report concerns.

Skills

Trauma-informed care

Team leadership

Communication

Bilingual (English/Spanish)

ASL proficiency

Basic computer skills

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Job Title: Administrative Technician - Intellectual & Developmental Disability (1189)

Location: Amarillo, TX (also serving the surrounding area)

Salary: $18.51 / hour

Job Type: Full-Time

Why Join Texas Panhandle Centers (TPC)?

At TPC, passion and meaningful work are rewarded. As a 501(c)(3) non-profit behavioral health (BH) and intellectual & developmental disability (IDD) provider, we offer a supportive environment where you truly make a difference in your community.

• Student Loan Forgiveness: 501(c)(3) designation qualifies employees for Public Service Loan Forgiveness (PSLF).
• Low-Cost Healthcare: Urgent Care visits for a low $10 co-pay, Teladoc (100% free for household), plus comprehensive Medical, Dental, & Vision.
• Retirement Match: Automatic 1% enrollment into a 457 Plan, plus up to 6% Employer Match in 403(b)/457 Plan.
• Generous PTO & Holidays: PTO accrual, standard holidays, PLUS 3 annual Floating Holidays (Mental Health, Celebrate Diversity, and Day to Remember).
• Life & Disability Insurance: Employer-paid life insurance (1.5x annual salary) and optional supplemental coverage.

Texas Panhandle Centers is seeking an Administrative Technician (1189) to deliver trauma-informed care and supervision to adults (18+) across Amarillo and the surrounding service area of the Texas Panhandle. This role is ideal for human services graduates looking to gain direct clinical experience in a supportive, multi-disciplinary team environment.

Key Responsibilities:

• Maintain ethical and professional communications at all times using respectful trauma-informed care language.
• Manage and supervise staff who provide direct care of individuals attending the Individualized Skills and Socialization (ISS)/Day Habilitation program.
• Provide supervision and care to clients with Intellectual and Developmental Disabilities (IDD)
• Hire, train, and supervise assigned direct care staff.
• Attend meetings and collaborate with the team and clients to create strategies, and plans for each client to reach their goals in the program.
• Complete necessary documentation within requested timelines
• Meet established productivity standards.
• Adhere to TPC Business Code of Conduct and report concerns when ethical and/or business standards defined in the code are compromised.

Qualifications & Credentials:

• Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
• Valid Texas Driver’s License with an insurable driving record.
• At least 18 years of age.
• Employees may be required to utilize their personal mobile phones for two-factor authentication (2FA). Full statement can be found in Informational Documents .

Preferred Qualifications:

• Bilingual (English/Spanish) is a strong plus.
• American Sign Language proficiency is a strong plus.
• 1 to 3 years of direct staff supervision, team leadership, or program management experience.
• Direct care background involving hands-on service delivery or care coordination for individuals with intellectual and developmental disabilities.
• Experience coordinating and assisting in the arts and crafts, music, education, and recreation activities.
• Ability to provide training, maintain records, and communicate effectively.
• Ability to interact easily with people in a variety of situations and settings.
• Ability to communicate orally and in writing and have basic computer skills.
• Experience in designing programs and working with persons with Intellectual and developments disabilities.

Texas Panhandle Centers is an Equal Opportunity Employer.