Program Administrator - Developmental Disability Home 618

So Cal Training Team Media Group; Garden Grove (CA); On-site; USD 78,000 - 97,000; Full time

Benefits offered by this job

Paid Time Off

Nine paid holidays and shift different

Shift differentials for hourly staff

CEUs and supervision for license

Tuition discount / Online university

Medical, Vision, Dental Insurance

401K

Employee Stock Ownership Plan

Job summary

Telecare in Garden Grove, CA seeks an Administrator to oversee daily operations, ensure regulatory compliance, and drive quality improvements. You will collaborate with corporate departments and agencies, and participate in a structured on-call rotation with required response times.

Require ARF certification or eligibility, RBT/QPMP or related, DSP I/II, CPR/First Aid/CPI, and extensive on-site orientation and training. Valid driver license and insurance are needed for client transport.

Qualifications

• Must have ARF Administrator certificate or be registered within 60 days and certify within 6 months
• ARF certification must be complete before on-call duties
• RSO certification must be complete before on-call duties
• RBT or QBMP certification must be obtained within 60 days
• DSP I and II certifications must be obtained within 6 months
• CPR/First Aid/CPI certification required
• Must be 21+ years old
• 32 hours orientation within first 40 hours of employment
• 16 hours emergency intervention training within first 80 hours of employment

Responsibilities

• Manage day-to-day operations of the program ensuring regulatory compliance
• Oversee quality assurance and performance improvements
• Collaborate with corporate departments, consultants, and agencies
• Participate in structured on-call rotation and respond within required timeframes

Education

High School Graduation or G.E.D.

ARF Administrator certificate issued by CDSS or registered within 60 days and certification within 6 months

Residential Services Orientation (RSO) certification

Board certified as Registered Behavior Technician (RBT) or Qualified Behavior Modification Professional

DSP I and DSP II certifications

CPR, First Aid, and CPI certification

Full driver’s license and vehicle insurance

Complete 32 hours of on-site orientation

Complete 16 hours of emergency intervention training

Tools

California driver’s license

Job description

Full job description

“They made it easier for me to live, breathe, eat, and stay clean. Without them, I’d be waiting somewhere, waiting for someone to give me a chance to live...” - Client from Telecare

What You Will Do to Change Lives

The Administrator manages all aspects of the day-to-day operations of the Program, which involves ensuring regulatory compliance and actively overseeing quality assurance performance improvements. Additionally, the Administrator collaborates with all corporate departments and outside consultants and representative of the program to State/County agencies, community partners, and consumer groups. Employees in this role are required to participate in a structured on-call rotation, remaining accessible and prepared to respond to work-related needs within a designated timeframe. Rotations are scheduled in advance. While on-call, employees must actively monitor communications (e.g., phone, email) and respond in accordance with operational protocols.

Shifts Available

Full-Time | AM | Shifts: 8:30 AM – 5:00 PM | Days: Monday – Friday

Expected starting wage range is $78,235.65 - $96,626.93. Telecare applies geographic differentials to its pay ranges. The pay range assigned to this role will be based on the geographic location from which the role is performed. Starting pay is commensurate with relevant experience above the minimum requirements.

What You Bring to the Table (Must Have)

• High School Graduation or G.E.D.


• One (1) year experience providing direct care to individuals with developmental disabilities with challenging behavior service needs, at least 6 months must be working with adult individuals.


• Must have at least two (2) years’ experience providing direct care or supervision to individuals with developmental disabilities.


• Adult Residential Facility (ARF) Administrator certificate issued by the California Department of Social Services or must be registered within 60 days and obtain certification within 6 months and maintain through employment. ARF certification must be complete prior to providing on-call support or backup administrator duties (more than 14 days).


• Residential Services Orientation certificate through a Regional Center or register for the first available training within 60 days and obtain certificate and maintain throughout employment. RSO certification must be complete prior to proving on-call support or backup administrator duties.


• Board certified as a Registered Behavior Technician within 60 days of initial employment or be a Qualified Behavior Modification Professional (must be RBT certified prior to proving on-call support or backup administrator duties)


• DSP I and DSP II certification or obtain both certifications within six (6) months of initial employment.


• Must fully qualify as an administrator and obtain written approval from RC and DDS prior to acting as a back up administrator.


• Complete 25 hours of continuing education hours every 12 months


• Must be at least twenty-one (21) years of age.


• Complete 32 hours of on-site orientation within the first 40 hours of employment.


• Complete 16 hours of emergency intervention training within the first 80 hours of employment and renewed annually.


• Must be CPR, First Aid, and CPI certified (hands-on course) on date of employment or prior to providing direct client care and maintain current certification throughout employment.


• All opportunities at Telecare are contingent upon successful completion and receipt of acceptable results of the applicable post-offer physical examination, 2-step PPD test for tuberculosis, acceptable criminal background clearances, excluded party sanctions, and degree or license verification. If the position requires driving, valid driver license, a motor vehicle clearance and proof of auto insurance is required at time of employment and must be maintained throughout employment. Additional regulatory, contractual or local requirements may apply


• Valid and current driver’s license, and personal vehicle insurance with your name listed as a driver.


• Willingness to use your personal vehicle to drive clients to appointments and groups, etc. (weekly mileage reimbursement at the IRS rate)


• Willingness to use your personal vehicle to attend meetings, etc. (weekly mileage reimbursement at the IRS rate)

What’s In It For You*

• Paid Time Off: Eligible employees (20+ hours/week) earn PTO each pay period for vacation and personal needs, with pro-rated accrual for part-time schedules and annual carryover up to set caps.


• Nine Paid Holidays & Shift differentials for hourly staff (6% for PM Shift, 10% for Overnight Shift). Weekend Shift differentials for hourly staff (5% for Weekend AM Shift, 11% for Weekend PM Shift, 15% for Weekend Overnight Shift)


• Free CEUs, free Supervision for BBS Associate License, coaching, and mentorship


• Online University Tuition Discount and Company Scholarships


• Medical, Vision, Dental Insurance, 401K, Employee Stock Ownership Plan


• For more information visit: https://www.telecarecorp.com/benefits (https://www.telecarecorp.com/benefits)

Join Our Compassionate Team

Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems.

Telecare Stephanie House in Garden Grove, CA - Enhanced Behavioral Supports Homes (EBSHs) are adult residential facilities. EBSHs provide 24-hour non-medical care in a homelike setting to individuals with developmental disabilities with challenging behaviors who require additional supports, staffing, and supervision. The homes have unique characteristics and offer person-centered planning, positive behavior supports, trauma-informed care, and other services and supports which are beyond what is typically available in other community-based homes

EOE AA M/F/V/Disability

• May vary by location and position type

Full Job Description will be provided if selected for an interview.

If job posting references any sign-on bonus internal applicants and applicants employed with Telecare in the previous 12 months would not be eligible.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.