Program Administrator

Kessler Foundation; West Orange (NJ); On-site; USD 52,000 - 78,000; Full time

Job summary

Kessler Foundation seeks a program coordinator to manage and coordinate services for people with spinal cord injury, family caregivers, and hired assistants. Responsibilities include outreach, intake, scheduling, and data management within a medical setting.

The role requires at least two years of related experience and a health-related degree, with strong communication and collaboration skills to support research staff and clinicians.

Qualifications

• Bachelor’s and/or master’s degree in a health-related discipline.
• Minimum of two years of related experience.
• Strong verbal and written communication skills.
• Ability to collaborate with program participants, research staff, and clinical staff.
• Proficiency in Microsoft Word, Excel, PowerPoint, and Adobe.
• Experience in a medical environment or with persons with disabilities.

Responsibilities

• Conduct outreach to the SCI community, family caregivers, and home health professionals to raise awareness of program offerings and referrals.
• Coordinate logistical aspects of program implementation including scheduling, space, equipment, travel, and payments.
• Conduct intake with potential program participants, including documentation and needs assessment.
• Coordinate and support program and research team schedules, services, and follow-up surveys/interviews.
• Assist in creating documents and processes for program implementation and evaluation materials.
• Maintain databases related to program implementation and assist in data preparation.

Skills

Verbal communication

Written communication

Rapport building

Collaboration

Education

Bachelor’s or Master’s in health-related field

Tools

Microsoft Word

Excel

PowerPoint

Adobe

Job description

The position’s primary focus is on coordinating programs for people with spinal cord injury, family caregivers, and hired assistants. Program elements include hands‑on training, remote consultation with experts, and education and peer support efforts.

Responsibilities include

• Conduct outreach — via phone, email, social media, and remote and/or in‑person presentations — to the SCI community, family caregivers, and home health professionals to raise awareness of program offerings; receive and track referrals to programs.
• Coordinate all logistical aspects of program implementation, including scheduling personnel, reserving space, acquiring equipment and supplies, facilitating travel arrangements, and processing payments.
• Conduct intake process with potential program participants, involving completion of documentation and an interview to assess needs.
• Coordinate and/or implement program and research team schedules, support services, and follow‑up surveys/interviews.
• Contribute to the creation of documents and processes needed for program implementation and to the development of evaluation reports and materials to aid program publicity efforts.
• Maintain databases related to program implementation.
• Assist in preparation of data and reports.

Qualifications

• Bachelor’s and/or master’s degree(s) in a health‑related discipline (such as social work, nursing, behavioral science, social science, public health, occupational therapy, physical therapy, rehabilitation counseling, psychology).
• Minimum of two years of experience in related field, such as social work, case management, nursing, occupational therapy, physical therapy, and/or rehabilitation counseling.
• Strong communication (verbal and written) skills.
• Ability to build rapport and effectively collaborate with program participants, research staff, and clinical staff.
• Proficiency in Microsoft Word, Excel, PowerPoint, and Adobe.
• Experience working in a medical environment and/or working with persons with disabilities.

Preferred qualifications

• Fluency in Spanish.
• Five or more years of related experience.
• Prior experience with individuals with spinal cord injury.