Program Administrator

Spectrum Health Systems, Inc; Norfolk (MA); On-site; USD 55,000 - 67,000; Full time

Benefits offered by this job

Health, dental, vision insurance/add.‑

Company-paid life insurance/employee E

Generous paid time off accrual

Tuition reimbursement/loan repayment

401k with company match up to 7%

Discounts on services/entertainment

Job summary

Spectrum Health Systems, Inc. in Norfolk, MA seeks a Program Administrator to supervise program and case management services and ensure services meet evidence-based practices. The role requires coordinating staff training and maintaining service excellence.

The position involves flexible hours, including evenings and weekends, to support 40-hour weeks and additional programming as needed, with a starting pay around $61,000 annually.

Qualifications

• BA/MA or 3 years equivalent experience in criminal justice, human services, education or closely related field.
• DOC experience and/or Alcohol/Drug certification preferred.
• Minimum of three years of experience in a substance use, mental health, or other related behavioral health program.
• Minimum of one year of supervisory experience in counseling preferred.

Responsibilities

• Supervise the implementation and delivery of program and case management services within the designated sites, facilities and modalities.
• Ensure program services are delivered in accordance with evidence- based and Spectrum's best practices; fosters customer service and excellence in service delivery.
• Verify staff are highly trained and proficient in service delivery elements.
• Work hours to meet business needs, including potential evenings and weekends.

Skills

Supervisory experience

Communication skills

Interdisciplinary collaboration

Education

BA/MA or 3 years equivalent experience in criminal justice, human services, education or closely related field

Tools

Microsoft Word

Microsoft Excel

Job description

Description

Location: Norfolk, MA - Massachusetts Department of Corrections

Schedule: Full-time, 40 hours per week

Pay rate: $61,000/annually

Benefits:

• Health, dental, vision insurance/additional voluntary insurances
• Company-paid life insurance/employee assistance programs
• Generous paid time off accrual
• Tuition reimbursement/loan repayment options
• 401k with company match up to 7%!
• Discounts on wide array of services/entertainment nationwide

The Program Administrator is responsible for:

• Supervising the implementation and delivery of program and case management services within the designated sites, facilities and modalities.
• Ensuring program services are delivered in accordance with evidence- based and Spectrum's best practices; ensures service elements foster an atmosphere of customer service and excellence in service delivery
• Checking that all program staff is highly trained and proficient in the delivery of the service elements.
• Working the hours required to meet the business needs of the organization including the ability to work more than 40 hours in a work week which may include evening and weekend programming.

Qualifications

Qualifications:

• BA/MA or 3 years equivalent experience in criminal justice, human services, education or closely related field required
• DOC experience and/or Alcohol/ Drug certification preferred
• Minimum of one year of supervisory experience in counseling preferred
• Minimum of three years of experience in a substance use, mental health, or other related behavioral health program required
• Working knowledge of Microsoft Word and Excel preferred
• Must display the use of appropriate independent judgment to determine appropriate course of action in resolving problems and in emergencies
• Must be able to express self adequately in written and oral communication and to communicate effectively in an interdisciplinary, culturally diverse setting with clients, families, staff and regulatory agencies