Program Administrator

Spectrum Health Systems; Norfolk (MA); On-site; USD 55,000 - 67,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Tuition reimbursement/loan repayment

401k with company match

Paid time off

Job summary

Spectrum Health Systems in Norfolk, MA seeks a Program Administrator to supervise implementation and delivery of program and case management services across sites, facilities and modalities.

You will ensure services align with evidence-based practices, supervise staff training, and meet business needs including possible evening/weekend duties. This role requires strong judgment, communication, and collaboration in a diverse setting.

Qualifications

• BA/MA or 3 years equivalent experience in criminal justice, human services, education or closely related field required.
• DOC experience and/or Alcohol/Drug certification preferred.
• Minimum of one year of supervisory experience in counseling preferred.
• Minimum of three years of experience in a substance use, mental health, or other related behavioral health program required.
• Working knowledge of Microsoft Word and Excel preferred.
• Must display the use of appropriate independent judgment to determine appropriate course of action in resolving problems and in emergencies.
• Must be able to express self adequately in written and oral communication and to communicate effectively in an interdisciplinary, culturally diverse setting with clients, families, staff and regulatory agencies.

Responsibilities

• Supervising the implementation and delivery of program and case management services within the designated sites, facilities and modalities.
• Ensuring program services are delivered in accordance with evidence-based and Spectrum’s best practices; ensures service elements foster an atmosphere of customer service and excellence in service delivery.
• Checking that all program staff is highly trained and proficient in the delivery of the service elements.
• Working the hours required to meet the business needs of the organization including the ability to work more than 40 hours in a work week which may include evening and weekend programming.

Skills

Communication skills

Supervisor experience

Problem solving

Interdisciplinary collaboration

Education

BA/MA or 3 years equivalent experience in criminal justice, human services, education

Tools

Microsoft Word

Excel

Job description

Job DetailsJob Location: Norfolk, MA 02056Position Type: Full TimeEducation Level: 4 Year DegreeSalary Range: $61,000.00 - $61,000.00 SalaryJob Shift: 1st Shift/DaysJob Category: ManagementLocation:Norfolk, MA - Massachusetts Department of Corrections

Schedule:Full-time, 40 hours per week

Pay rate: $61,000/annually

Benefits:

• Health, dental, vision insurance/additional voluntary insurances
• Company-paid life insurance/employee assistance programs
• Generous paid time off accrual
• Tuition reimbursement/loan repayment options
• 401k with company match up to 7%!
• Discounts on wide array of services/entertainment nationwide

The Program Administrator is responsible for:

• Supervising the implementation and delivery of program and case management services within the designated sites, facilities and modalities.
• Ensuring program services are delivered in accordance with evidence- based and Spectrum’s best practices; ensures service elements foster an atmosphere of customer service and excellence in service delivery
• Checking that all program staff is highly trained and proficient in the delivery of the service elements.
• Working the hours required to meet the business needs of the organization including the ability to work more than 40 hours in a work week which may include evening and weekend programming.

QualificationsQualifications:

• BA/MA or 3 years equivalent experience in criminal justice, human services, education or closely related field required
• DOC experience and/or Alcohol/ Drug certification preferred
• Minimum of one year of supervisory experience in counseling preferred
• Minimum of three years of experience in a substance use, mental health, or other related behavioral health program required
• Working knowledge of Microsoft Word and Excel preferred
• Must display the use of appropriate independent judgment to determine appropriate course of action in resolving problems and in emergencies
• Must be able to express self adequately in written and oral communication and to communicate effectively in an interdisciplinary, culturally diverse setting with clients, families, staff and regulatory agencies