Program Administrator

Wilson Elser - Business & Legal Professionals; New York (NY); On-site; USD 70,000 - 85,000; Full time

Benefits offered by this job

401(k) match

Generous PTO

Corporate discount plans

Medical, dental, vision, disability, &

Job summary

Wilson Elser, a national law firm, is seeking a Program Administrator to support fast-paced, high-volume litigation programs. You will review information, create and maintain files, and manage program data across multiple systems for timely client service.

The role requires strong communication, attention to detail, and the ability to multitask within a team. Competitive salary and comprehensive benefits accompany this opportunity.

Qualifications

• 3+ years civil litigation experience in a law firm or with an insurance company preferred.
• Bachelor’s Degree and/or paralegal certificate preferred.
• Strong computer skills, including document management systems, Microsoft Word, Outlook, PowerPoint, and Excel.
• Advanced Excel skills preferred, including pivot tables and functions.
• Strong written and oral communication skills.
• Ability to apply critical thinking, identify causes of problems, and propose solutions.
• Ability to multitask, prioritize and balance competing demands to meet deadlines.

Responsibilities

• Review and obtain information from internal and external systems, as required.
• Create new files as necessary.
• Create, maintain, and update case lists as needed for the program.
• Monitor activities of and provide guidance to program personnel to aid compliance with client and firm guidelines.
• Track key performance metrics and case deadlines on a large volume of files; update databases and systems.
• Analyze program data and provide stakeholders with updates regularly.
• Organize and distribute program documents and information as needed.
• Coordinate regular team meetings as required.
• Assist in the preparation of reports and presentations.
• Correspond with clients, claims professionals and attorneys regarding issues, metrics, workflows, and deadlines.
• Respond timely to emails and program-related requests.

Skills

Civil litigation experience

Written & oral communication

Attention to detail

Multitasking

Teamwork

Critical thinking

Fast-paced environment

Independent work

Education

Bachelor’s Degree or Paralegal Certificate

Tools

Microsoft Word

Outlook

PowerPoint

Excel

Job description

At Wilson Elser, we are redefining what it means to work at a national law firm. With more than 1,400 attorneys across 46 offices nationwide, we are recognized among the top 100 law firms by The American Lawyer and ranked #36 in the National Law Journal’s survey of the nation’s largest law firms.

Our continued success is built on a culture of collaboration, innovation, client service, and mutual respect. We are committed to fostering an environment where employees are empowered to grow their careers, contribute meaningfully, and thrive professionally.

Our firm is committed to attracting and retaining professionals who value each other and the service we provide by embracing Teamwork, Collaboration, Client Service, and Innovation. If you are a motivated professional looking for a long-term fit where you can grow in a role, and will be valued and empowered, then we invite you to apply to our Program Administrator position.

The Position

This is an excellent opportunity for legal professionals seeking to expand their careers who are interested in gaining fast-paced professional experience with a national law firm.

Key Responsibilities:

• Review and obtain information from internal and external systems, as required
• Create new files as necessary
• Create, maintain, and update case lists as needed for the program
• Monitor activities of and providing guidance to program personnel to aid in the compliance with client and firm guidelines and protocols
• Track key performance metrics and case deadlines on a large volume of files; update internal and client-facing databases and systems as needed
• Analyze program data and provide stakeholders with updates on a regular basis
• Organize and distribute program documents and information as needed
• Coordinate regular team meetings as required
• Assist in the preparation of reports and presentations
• Correspond with clients, claims professionals and attorneys regarding issues, metrics, workflows, and deadlines
• Respond timely to emails, questions, and one-off program related requests

Qualifications

• 3 or more years civil litigation experience in a law firm or with an insurance company preferred
• Bachelor’s Degree and/or paralegal certificate preferred
• Strong computer skills, including document management systems, Microsoft Word, Outlook, PowerPoint, and Excel
• Advanced Excel skills preferred, including the ability to organize, compare, combine, process, and manipulate large data sets, and create and use pivot tables and functions
• Strong written and oral communication skills
• Ability to apply critical thinking skills, identify and understand the cause of problems, and suggest and implement solutions
• Ability to multitask, prioritize and balance competing demands to meet deadlines
• Ability to work independently as well as part of a team
• Ability to thrive in a fast-paced environment
• Attention to detail

Wilson Elser offers a competitive salary and benefits package designed to support our attorneys both professionally and personally.

A variety of factors are considered in making compensation decisions, including but not limited to experience, education, licensure and/or certifications, geographic location, market demands, other business and organizational needs, and other factors permitted by law. Final salary wages offered may be outside of this range based on other reasons and individual circumstances. This position is considered full-time and therefore qualifies for benefits including 401(k) retirement savings plan, medical, dental, vision, disability, and life insurance. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

Salary Range:

$70,000—$85,000 USD

Why Should You Apply?

• Benefits: Outstanding benefits package, including 401k match and generous PTO plan
• Career Growth: Ample opportunities for professional development and advancement
• Employee Perks: Access to corporate discount plans and other benefits

Wilson Elser is committed to a collegial work environment in which all individuals are treated with respect and dignity. It is the Firm’s policy that employment will be based on merit, qualifications, and competence. Further, employment decisions will be made without regard to an applicants race, color, age, sex, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation or preference, gender identity, physical or mental disability, status as a victim of domestic violence, sex offenses, or stalking, past or present service in the uniformed services or application or obligation to serve in the uniformed services, or any other characteristic protected by law.

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