Program & Administrative Coordinator

BronxWorks; New York (NY); On-site; USD 48,000 - 51,000; Full time

Job summary

BronxWorks seeks a Program Specialist to manage daily logs, office operations, and client services in Bronx, NY. The role supports representative payee activities and coordination with CQI and clinical staff.

The candidate should have strong communication skills, Spanish preferred, and at least a high school diploma with experience in office environments. Travel within NYC boroughs may be required.

Qualifications

• Two years related experience.
• Proficiency in English required; proficiency in Spanish is strongly preferred.
• Proficiency in modern business communications including personal computers, electronic mail, voicemail, facsimile and copier equipment.
• High school diploma or equivalent credentials required; Associate degree preferred.

Responsibilities

• Create and manage daily logs and reports, including petty cash, metro cards and banking cards.
• Manage and complete all office supply/equipment needs.
• Collect all necessary proof of purchases, receipts, for supplies, petty cash and purchases.
• Receive and maintain all office supplies, equipment and IT orders.
• Manage the phones, emails, mail and general inquiries as to the program.
• Manage, assist and direct all walk-in clients.
• Assist with preparing for meetings, prepping agendas and training materials.
• Document progress notes for all encounters and services provided to clients.
• Participate in regular meetings and trainings with supervisor and other support staff.
• Perform additional duties as assigned.
• Create and maintain logs and sign in sheets for all parts of the Representative Payee service, Metro Card services and use of Petty Cash.
• Manage the Representative Payee portfolio of clients, completing all needed transfers of accounts and documentation for internal and external Representative payee audits.
• Maintain and ensure accuracy of records and documentation of all client interactions.
• Collaborate with CQI staff, case management and clinical staff to support program needs.
• Support CQI staff with audit preparation and audit reporting.

Skills

Two years related experience

Proficiency in English

Proficiency in Spanish

Strong writing and oral communication

Strong presentation skills

Computer proficiency

Organizational and teambuilding

Willingness to travel

Education

High school diploma or equivalent

Associate degree preferred

Job description

BronxWorks seeks a Program Specialist to manage daily logs, office operations, and client services in Bronx, NY. The role supports representative payee activities and coordination with CQI and clinical staff.

The candidate should have strong communication skills, Spanish preferred, and at least a high school diploma with experience in office environments. Travel within NYC boroughs may be required.