Program Administrative Assistant Program Administrative Assistant

Familiesofusa; Fayetteville, Northern (NC, KY); Hybrid; USD 37,000 - 43,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Paid Time Off

Holidays

Professional Development

Mileage Reimbursement

Workers' Comp

Job summary

Family Services of America is seeking a Program Administrative Assistant to provide administrative support for the foster care program. You will assist leadership with scheduling, correspondence, and meeting coordination, and maintain confidential records in line with licensing requirements.

This grant-funded, term-limited position may last up to three years and requires background checks and credentialing.

Qualifications

• High school diploma or equivalent; Associate's degree preferred.
• Minimum two (2) years of administrative or clerical experience.
• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Employment is contingent on successful completion of background checks and credentialing.

Responsibilities

• Provide clerical and administrative support to program leadership, including scheduling, correspondence, and meeting coordination.
• Maintain organized, confidential program records and assist with licensing and reporting documentation.
• Coordinate front-office functions, visitor logs, and communication in a child-safe, confidential manner.
• Support accurate data entry into program systems and the EHR as directed, maintaining confidentiality of children's information.

Skills

Microsoft Office

Administrative experience

Communication skills

Education

High school diploma or equivalent

Associate's degree preferred

Job description

Reports To: Program Director / Assistant Program Director

About Family Services of America

Family Services of America (FSA) is a CARF-accredited behavioral health and child welfare organization and a licensed foster care agency in the state of North Carolina, headquartered in North Carolina. FSA provides trauma-informed, evidence-based care to children and families, including licensed foster care and therapeutic foster care, case management, clinical and behavioral health services, and wraparound supports. Our team is committed to the safety, well-being, and healthy development of the children and families we serve, delivering culturally and linguistically responsive services in a supportive, child-centered environment.

The Opportunity

The Program Administrative Assistant provides administrative and clerical support to FSA's foster care program, supporting program leadership, documentation, scheduling, and records management in a manner consistent with confidentiality requirements, CARF standards, and NC DHHS licensing.

Please note: This is a grant-funded, term-limited position for up to three years. Continuation is contingent on grant funding.

What You Will Own

• Provide clerical and administrative support to program leadership, including scheduling, correspondence, and meeting coordination.
• Maintain organized, confidential program records and assist with licensing and reporting documentation.
• Coordinate front-office functions, visitor logs, and communication in a child-safe, confidential manner.
• Support accurate data entry into program systems and the EHR as directed, maintaining confidentiality of children's information.

Required Qualifications

• High school diploma or equivalent; Associate's degree preferred.
• Minimum two (2) years of administrative or clerical experience.
• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Employment is contingent on successful completion of all required background checks and credentialing.

Preferred Qualifications

• Experience in a child welfare or behavioral health program.
• Bilingual (English/Spanish) preferred.

Compensation and Benefits

Salary: $36,600 – $43,000 annually, commensurate with experience.

• group health, dental, and vision insurance
• employer-paid basic life insurance (coverage begins after the eligibility period)
• paid time off and paid federal holidays
• professional development
• GSA-rate mileage reimbursement
• workers' compensation per N.C.G.S. § 97-2