Family Support Specialist - HFA

The Family Tree, Inc.; Baltimore (MD); On-site; USD 40,000 - 55,000; Full time

Job summary

The Family Tree, Inc. is seeking a Family Support/Case Manager to partner with families of children prenatal-3 through weekly in-home visits.

You will identify needs, develop action plans, and mobilize resources to build family effectiveness while maintaining a caseload of 15–25 families. Responsibilities include intake, goal planning, progress reviews, and direct teaching to strengthen parent/child relationships.

Qualifications

• Bachelor’s Degree in Behavioral Sciences preferred
• Associate degree in Human Services or related field
• Bilingual preferred

Responsibilities

• Complete family intake and assessment for each family assigned within 30 days.
• Complete family goal plan within 30 days for each family assigned.
• Review family goal plans on a regular basis, at a minimum once every 30 days, to measure progress and to adjust goals.
• Role model for the family effective parenting and nurturing skills.
• Provide direct teaching through curriculum to families to build healthy parent/child relationships.
• Identify and mobilize resources within and external to the family; provide linkages as necessary.
• Work flexible hours, including weekends and evenings.
• Complete the expected number of home visits determined by intensity of service for each family.
• Maintain an accurate and current case file on each family assigned.
• Complete all assessment, program evaluation tools and documentation within timelines as required by the funder and agency.
• Meet weekly with the Clinical Supervisor to discuss cases and plan for home visits.
• Complete required statistical reports.
• Attend required staff meetings, training or conferences.
• Participate in agency work teams as assigned.

Skills

Communication skills

Relationship building

Professional boundaries

Infant/child development

Reflective practice

Oral and written communication

Education

Bachelor's degree in Behavioral Sciences

Associate degree in Human Services

Job description

Summary

This position provides strength-based family support services in cooperation with families of children prenatal-3. This work requires that the FSA, by means of weekly in-home visits, partners with families to identify needs, develop plans of action, and mobilize resources that build family effectiveness. FSA’s are required to maintain a caseload of 15-25 families.

Responsibilities

• Complete family intake and assessment for each family assigned within 30 days.
• Complete family goal plan within 30 days for each family assigned.
• Review family goal plans on a regular basis, at a minimum once every 30 days, to measure progress and to adjust goals.
• To role model for the family effective parenting and nurturing skills.
• To provide direct teaching through the use of curriculum to families that will assist in building healthy parent/child relationships.
• Jointly with the family identify and mobilize resources within and external to the family. Provide linkages to these resources as necessary.
• Works flexible hours that meet the needs of each family assigned, including weekends and evenings.
• Complete the expected number of home visits as determined by intensity of service for each family assigned.
• Maintain an accurate and current case file on each family assigned.
• Complete all assessment, program evaluation tools and documentation within timelines as required by the funder and the agency.
• Meet weekly with the Clinical Supervisor to discuss cases, problem solve and plan for home visits.
• Completes statistical reports as required.
• Attends required staff meetings, training or conferences.
• Participates in agency work teams as assigned.

Education

Bachelor’s Degree in Behavioral Sciences (Social Work, Psychology, Sociology, Mental Health, Nursing and Education) preferred; Associate degree in Human Services or related field. Bilingual preferred.

EXPERIENCE

3-5 years' experience working in Human or Social Services; One year working with or providing services to children and families; Case management or service coordination experience preferred; Experience and willingness to work with a culturally diverse population

SKILLS

• Oral and written communication skills
• Ability to develop trusting relationships
• Ability to maintain professional boundaries
• Acceptance of individual differences
• Knowledge of infant and child development
• Openness to reflective practice

WORK ENVIROMENT

• Must work flexible hours
• Must be prepared to travel to various program sites and various communities.

OTHER

This position requires a personal vehicle, a valid driver’s license, and a current car insurance policy.