Program & Account Liaison Specialist

RadNet, Inc.; Birmingham (MI); On-site; USD 40,000 - 65,000; Full time

Job summary

BELFOR Holdings is seeking a Program Account Coordinator to act as a liaison among internal teams, account managers, external agencies, clients and end customers. You will use database reports and system tools to manage and track account activities and ensure accurate information flow.

The role includes generating monthly reports, supporting field offices, coordinating communications, and participating in trainings. Limited in-state travel may be required.

Qualifications

• High School Diploma or equivalent.
• 2-3 years of computer program/application experience.
• Strong written and oral communication skills.
• Excellent organizational skills with ability to manage multiple tasks in a fast-paced environment.
• Self-motivated and able to work independently to complete tasks and address client requests.

Responsibilities

• Become proficient on applications associated with the account and provide support to BELFOR field personnel.
• Detail the fee structure for each account, including timing of payments and whether fees are deducted from receive payments or invoiced separately.
• Generate monthly reports using our Job Management system.
• Provide assistance for BELFOR field offices on maintaining their electronic job files.
• Provide coaching to BELFOR field offices virtually or via phone sessions.
• Coordinate communication across internal teams, account managers, external agencies, clients and end customers.
• Attend BELFOR sponsored training and safety courses as required.
• Other projects and duties as assigned.
• Limited in-state travel for account conferences, field meetings, client meetings and trainings.

Skills

Microsoft Office

Google Suite

Written & verbal communication

Organizational skills

Customer service

Independent work

Education

High School Diploma

Job description

BELFOR Holdings is seeking a Program Account Coordinator to act as a liaison among internal teams, account managers, external agencies, clients and end customers. You will use database reports and system tools to manage and track account activities and ensure accurate information flow.

The role includes generating monthly reports, supporting field offices, coordinating communications, and participating in trainings. Limited in-state travel may be required.