Profit-Sharing Inside Sales Specialist

ADP, Inc.; Madison Heights (MI); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Competitive pay

Profit sharing

Health benefits

Career growth

Job summary

Security Equipment Supply (SES) is seeking an Inside Sales Associate to nurture existing customers and develop new opportunities across our product lines. You will engage via calls, emails, and in-person visits, expanding relationships while maintaining up-to-date product knowledge and industry expertise.

You will work toward personal sales and margin goals within a collaborative team, leveraging RM systems to track prospects and opportunities.

Qualifications

• Associate degree or equivalent combination of education and experience in the field of sales, outside sales, SES experience and / or business development
• Three years of related experience or equivalent combination of education and experience in the field of sales, outside sales, SES experience and / or business development
• Should have or seek to obtain a thorough understanding of low voltage products and solutions
• A commitment to always providing exceptional service

Responsibilities

• Maintain / support existing business relationships with current customers and establish, develop, and build relationships with prospective customers to grow and generate incremental business for SES’s products/services.
• Make outbound calls and / or in-person visits to existing and prospective customers within assigned area / territory on a regular basis. Follow up on leads in a timely fashion.
• Touch base with customer / prospect monthly, or more frequently as determined by our business with their organization.
• Achieve personal sales and gross margin goals as set by the Branch Manager and approved by the Sales Manager. Actively participate in the available commission plan(s) / variable compensation structures.
• Use Relationship Management (RM) to track existing and facilitate conversion of potential customers into customers.
• Consistently follow up on open quotes and orders.
• Resolve customer complaints by investigating problems; developing solutions; and making recommendations to management.
• Follow established credit policies/procedures including PCI compliance to protect our customers and SES.
• Coordinate sales effort with Sales Management, Marketing, Accounting, and Logistics.
• Maintain up to date industry expertise and grow product knowledge through continuous training provided by SES and SES approved partnerships.
• Maintain regular, open communication with the Branch Manager in regards to any growth prospects, lost opportunities/business, customer service related opportunities, challenges, or issues.
• Ensure all company policies and procedures are followed and violations are reported to the Branch Manager and/or the appropriate Administrative Manager.
• Maintain a safe, secure, and clean working environment.
• Contributes to team effort by pursuing outlined goals for Branch of the Year contest
• These goals are aligned with pursuing “The Goal” of increasing throughput, decreasing operating expense, and improving cash flow for the organization.
• Communication and coordination with logistic support and CRS as appropriate about customer orders, repairs, and returns.

Skills

Communication

Spanish

Reasoning

ERP RM systems

Collaboration

Time management

Follow-up with customers

MS Office

Education

Associate degree

3 years experience

Low voltage knowledge

Tools

ERP systems

RM systems

Microsoft Suite

Job description

Security Equipment Supply (SES) is seeking an Inside Sales Associate to nurture existing customers and develop new opportunities across our product lines. You will engage via calls, emails, and in-person visits, expanding relationships while maintaining up-to-date product knowledge and industry expertise.

You will work toward personal sales and margin goals within a collaborative team, leveraging RM systems to track prospects and opportunities.