Professional Services Project Manager Remote, US

Tungsten Automation Corporation; United States; Hybrid; USD 90,000 - 120,000; Full time

Job summary

Tungsten Automation Corporation is seeking a Project Manager to serve as the primary client liaison and lead the project plan, priorities, and coordination of all project personnel. The role focuses on delivering customer objectives on schedule and within budget within a government-regulated automation platform context.

The ideal candidate will thoroughly understand customer needs, develop detailed SOW-based requirements, and drive communications across business units to ensure successful

Qualifications

• Understanding customer business and technical needs.
• Developing detailed business requirements for a formal statement of work.
• Managing overall project deliverables and objectives.
• Strong client-facing communication and interface with client business units.

Responsibilities

• Thoroughly understand the customer's business and technical needs.
• Develop detailed business requirements for SOW documents; manage project deliverables and objectives.
• Act as primary interface to client business units during all phases of the project.
• Maintain accurate data in the company's project management toolset.
• Provide consistent and timely internal and external project communications.
• Proactively manage project risks and issues as they arise.
• Update resource scheduling weekly to produce accurate revenue forecasts.
• Update Fixed Price percentage completion data to reflect current and forecasted revenues for Leadership.
• Create, maintain, and store required project documentation in the project repository.
• Promote our implementation method, PM best practices, and company policies.
• Utilize AI-enabled tools to improve efficiency and accuracy while following AI governance and data privacy standards.

Job description

The Project Manager serves as the primary client liaison on projects and establishes the project plan, project priority, and directs the efforts of personnel involved with all aspects of the project. Their overall goal is twofold: satisfying the customer's objectives for the project and completing the project on schedule and within budget.

Key Responsibilities

• Thoroughly understanding the customer's business and technical needs


• Developing detailed business requirements to be used within a formal statement of work document Managing overall project deliverables and objectives


• Acting as primary interface to client business units during all phases of the project


• Maintain accurate data in the company's project management toolset


• Provide consistent and timely internal and external project communications


• Manage project risks proactively as well as the occurrence of issues


• Update resource scheduling weekly in order to produce accurate revenue forecasts


• Update the Fixed Price percentage completion data to accurately reflect current and forecasted revenues as required by Leadership


• Create, maintain, and store required project documentation in the company's project repository


• Promote Tungsten Automation Corporation's implementation method, project management best practices and company policies


• Utilizes AI-enabled tools (e.g., chatbots, documentation automation, analytics assistants) to improve efficiency, accuracy, and streamline routine tasks while following company AI governance and data privacy standards

ABOUT OUR PLATFORM

Tungsten Automation's Intelligent Automation software platform helps government agencies transform information-intensive business processes, reduce manual work and errors, minimize costs, and improve customer engagement. We combine Generative AI, Knowledge Management, Intelligent Document Processing, Process Orchestration, mobility and engagement, and analytics to ease implementations and deliver dramatic results that mitigate compliance risk and increase competitiveness, growth and profitability-particularly crucial for highly regulated industries facing complex compliance requirements. No other software vendor offers a platform of complementary technologies integrated into a scalable, manageable software platform, positioning us to grow and dominate the process automation space.

While the job description describes what is anticipated as the requirements of the position, the job requirements are subject to change based upon any changing needs and requirements of the business.