Project Manager

REAKT Recruitment Ltd; Birmingham (AL); On-site; USD 95,000 - 135,000; Full time

Job summary

REAKT Recruitment Ltd is seeking an experienced delivery professional to lead complex document automation and workflow transformation projects for enterprise clients. You will own the full lifecycle from discovery through deployment and handover, ensuring projects meet outcomes and deliver measurable improvements.

Ideal candidates thrive in structured delivery environments, enjoy direct customer interaction, and translate business goals into actionable project plans while coordinating

Qualifications

• 5+ years managing enterprise software implementation projects.
• Experience in document automation, OCR or Intelligent Document Processing is advantageous.
• Strong written and oral communication, including executive-level presentation.
• Knowledge of enterprise software delivery methodologies and project scoping.
• Familiarity with ECM, BPM, records management, or workflow platforms.
• Experience with AI-driven technologies and modern automation tools.
• PMP or similar certification is a plus.

Responsibilities

• Oversee multiple client implementation projects, managing timelines and budgets.
• Create detailed project plans, milestones and dependency maps.
• Run discovery sessions to document client processes and data needs.
• Coordinate cross-functional teams across Services, Engineering, Product, and Support.
• Manage configuration across classification, extraction, validation, and workflow.
• Lead integration workstreams with ECM, ERP, BPM and other systems.
• Facilitate regular updates, risk assessments and issue resolution.
• Guide clients through testing, user acceptance and deployment readiness.
• Control scope, changes, risks and communications through lifecycle.
• Ensure smooth handover to long-term support and customer success.
• Occasionally oversee paired or multi-platform implementations.

Skills

Project management

Enterprise software delivery

Communication

Planning

Cross-functional collaboration

Document automation

OCR

Intelligent Document Processing

AI-driven technologies

PMP (certification)

Education

Bachelor's degree or equivalent

Tools

ECM

BPM

ERP

OCR tools

Workflow automation tools

Job description

This role leads the delivery of complex document‑automation and workflow‑transformation projects for enterprise customers. You’ll take ownership of the full implementation lifecycle, from discovery and planning through configuration, testing, deployment, and handover, ensuring every project runs smoothly, meets agreed outcomes, and delivers measurable operational improvements.

It’s a position for someone who thrives in structured delivery environments, enjoys working directly with customers, and can translate business goals into clear, actionable project plans.

What You’ll Be Doing

• Oversee multiple customer implementation projects simultaneously, ensuring timelines, budgets, and deliverables stay firmly on track.
• Build detailed project plans, milestones, and dependency maps using standard project‑management tools.
• Run discovery sessions to understand client processes, document flows, data requirements, and automation opportunities.
• Coordinate cross‑functional teams across Professional Services, Engineering, Product, and Support to keep delivery aligned and moving.
• Manage configuration activities across classification, extraction, validation, workflow automation, and exception handling.
• Lead integration workstreams connecting automation solutions with ECM, ERP, BPM, and other enterprise systems.
• Facilitate regular project updates, executive reviews, risk assessments, and issue‑resolution activities.
• Guide clients through testing cycles, user acceptance, deployment readiness, and production rollout.
• Control scope, change requests, risks, and communication throughout the project lifecycle.
• Ensure a smooth transition into long‑term support and customer success teams once projects go live.
• Occasionally oversee paired or multi‑platform implementations where two solutions are deployed together.

What You Bring

• Degree in Computer Science, Information Systems, Business, Engineering, or equivalent experience.
• 5+ years managing enterprise software implementation projects.
• Background in document automation, OCR, workflow automation, or Intelligent Document Processing is highly advantageous.
• Strong communication skills, written, verbal, and executive‑level presentation.
• Solid understanding of enterprise software delivery methodologies and project‑scoping practices.
• Familiarity with ECM, BPM, records management, or workflow platforms.
• Working knowledge of AI‑driven technologies and modern automation tools.
• PMP or similar project‑management certification is a plus.