Professional Services Consultant

NetApp; Fort Bragg (NC); Hybrid; USD 150,000 - 185,000; Full time

Job summary

NetApp in the United States is seeking a Storage Management Consultant with deep expertise in NetApp NAS and SAN storage systems, including fiber channel switches. The role requires managing, deploying, troubleshooting, and supporting storage services for end customers; familiarity with VMware, AWS, CVO, and StorageGRID is highly desirable.

The position requires active TS/SCI clearance and can be located at Fort Bragg, NC, with a hybrid working arrangement.

Qualifications

• Typically requires a minimum of 8 years of related experience with a Bachelor’s degree preferred.
• Requires a current or active TS/SCI clearance.
• DoD 8140 IAT Level II Certification: CompTIA Security+ CE or equivalent.
• At least one NetApp certification: TCSP, NCDA, or NSIE.

Responsibilities

• Deploy, configure, secure, and maintain high-availability enterprise data storage systems.
• Develop and execute data migration plans per customer change management processes.
• Proactively monitor storage operations and provide utilization reports.
• Troubleshoot performance issues on FC networks and NAS storage; implement near-term fixes for long-term solutions.
• Assist in restoring data services and production operations as needed.
• Create SOPs for installation, setup, and operations of customer storage environments.
• Publish team storage standards and policies as required.
• Follow ITIL Change Management practices.

Skills

NetApp storage

VMware

AWS

StorageGRID

CVO

Education

Bachelor's degree preferred

TS/SCI clearance

DoD 8140 IAT Level II (Security+)

NetApp certifications (TCSP/NCDA/NSIE)

Tools

VMware

AWS

CVO

StorageGRID

Job description

Job Summary

This position is for a Storage Management Consultant with expertise in NetApp data storage systems, consisting of both NAS and SAN environments with associated fiber channel switches. A strong background and experience with NetApp’s core technologies is required to be successful in this role. The candidate will be required to manage, maintain, deploy, troubleshoot, and support end customers accessing storage services within the customer environment. Knowledge of VMWare, AWS, CVO, and StorageGRID is highly desired (but not required).

_ Please note that this position requires an active TS/SCI clearance_**

_ This position is open to the following location: Ft Bragg, NC_**

Principal Duties and Responsibilities

• Responsible for the deployment, advanced configuration, security, and maintenance of highly available enterprise data storage systems

• Develop implementation and data migration plans as may be required and execute those plans in accordance with customer change management process

• Proactive monitoring of storage system operations and providing utilization reports to identify problems and corrective actions as needed

• Observing performance on FC network and NAS attached storage systems, troubleshoot any performance problems, and apply near-term fixes that result in long-term solutions

• Engage in troubleshooting as may be required to assist in restoring data services and overall production operations

• Restore data from one environment to another at the request of the application or service owners

• Provide input and develop documentation for standard operating procedures (SOP)s that result in repeatable processes for installation, setup, and operations of the customer’s data storage environment

• Develop and publish team vetted storage standards and policies as needed

• Follow ITIL (Information Technology Infrastructure Library) practices for Change Management

Education and Certifications

• Typically requires a minimum of 8 years of related experience with a Bachelor’s degree preferred

• Requires a current or active TS/SCI clearance

• DoD 8140 IAT Level II Certification: CompTIA Security+ CE or equivalent

• At least one or more of the following NetApp certifications:

• NetApp Certified Technology Solutions Professional

• NetApp Certified Data Administrator (NCDA)

• NetApp Certified Storage Installation Engineer

The target salary range for this position is 150,000 - 185,000 USD. The salary offered will be determined by the candidate's location, qualifications, experience, and education and may be outside of this range. The range is based on 'On Target Earnings’ (OTE) representing the total potential earnings, which is the sum of the base salary and potential commission earned when performance targets are achieved. Final compensation packages are competitive and in line with industry standards, reflecting a variety of factors, and include a comprehensive benefits package. This may cover Health Insurance, Life Insurance, Retirement or Pension Plans, Paid Time Off (PTO), various Leave options, employee stock purchase plan, and/or restricted stocks (RSU’s). These offerings are subject to regional variations and governed by local laws, regulations, and company policies. We will provide detailed information about the specific benefits for your region during the recruitment process.

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We are all about helping customers turn challenges into business opportunity. It starts with bringing new thinking to age-old problems, like how to use data most effectively to run better - but also to innovate. We tailor our approach to the customer's unique needs with a combination of fresh thinking and proven approaches.

At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process.

Equal Opportunity Employer:

NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status, and any other protected classification.

Why You'll Thrive at NetApp

At NetApp, you won't wait for the perfect moment—you'll make it. The early planning, the extra thought, the bold idea that turns good into great: That's how our people operate and how we continue to push the boundaries of data infrastructure.

NetApp is the trusted partner for organizations transforming data into opportunity. As the only enterprise-grade storage service natively embedded in Google Cloud, AWS, and Microsoft Azure, we empower customers to run everything from traditional workloads to enterprise AI with unmatched performance, resilience, and security.

Our culture

We celebrate mold breakers, bold thinkers, and problem solvers. We reward initiative, impact, and ownership. We provide flexibility so you can balance professional ambition with your personal life. Here, differences are not just welcomed—they drive everything we do.

AI Disclosure

For select roles, some stages of our hiring process may use artificial intelligence tools to help evaluate applications and candidate selection. These tools support—rather than replace—human decision-making.