Manager of Cloud Solutions Architect - Data Infrastructure Insights

NetApp, Inc.; Morrisville, San Jose (NC, CA); Hybrid; USD 287,000 - 372,000; Full time

Benefits offered by this job

Hybrid work model

Competitive benefits

Job summary

NetApp, Inc. is seeking a United States-based Manager for Solutions Architects to lead a high-performing pre-sales team focused on Data Infrastructure Insights (DII) and NetApp Data Services.

The team aids Enterprise and Strategic accounts by uncovering use cases, assessing current-state infrastructure, shaping strategies, and accelerating adoption of NetApp’s data solutions. The ideal candidate excels in people leadership, customer-facing strategy, and translating complex infrastructure

Qualifications

• Bachelor’s degree preferred, with 12+ years overall experience including 5 years of leadership experience.
• 8-10 years of relevant technical, field, pre-sales, architecture, or customer-facing infrastructure experience.
• Relevant certifications or enablement in enterprise architecture, cloud, storage, security, observability, data services, SaaS operations, or NetApp technologies are a plus.

Responsibilities

• Lead team operating rhythms, priorities, opportunity hygiene, forecasting discipline, technical enablement, and skills development.
• Partner with Sales Specialists, account teams, and Customer Success to identify, qualify, advance, and expand strategic customer opportunities.
• Align with NetApp account leadership and partner resources to drive DII and NetApp Data Services adoption and measurable customer outcomes.
• Provide field-based insight and product feedback to shape roadmap priorities, messaging, enablement, and strategy.
• Maintain a broad view of customer needs, competitive dynamics, and industry trends through continuous learning and growth mindset.

Skills

Leadership

Pre-sales

Solution architecture

Customer-facing

Enterprise accounts

Observability

Data services

Hybrid data infrastructure

Education

Bachelor’s degree

Tools

VMware

Hyper-V

Proxmox

Nutanix Acropolis/AHV

NetApp technologies

Job description

Job Summary

NetApp is seeking a United States-based Manager, Solutions Architects to lead a high-performing team of technical pre-sales professionals focused on Data Infrastructure Insights (DII) and NetApp Data Services. This team supports Enterprise and Strategic accounts by helping customers uncover high-value use cases, assess current-state infrastructure challenges, shape solution strategies, and accelerate adoption of NetApp’s intelligent Data Infrastructure portfolio.

In this role, you will guide the team in delivering trusted technical leadership, outcome-based solution architecture, effective technical validations, and customer-ready recommendations that help strategic customers improve visibility, optimize operations, strengthen resilience, and realize measurable business value from DII and NetApp Data Services.

The ideal candidate is a strong people leader and customer-facing technical strategist who can translate complex infrastructure, observability, capacity, cost, cyber resilience, and data services requirements into clear execution plans. Success in this role requires the ability to coach technical talent, engage senior customer stakeholders, partner effectively across NetApp, and drive disciplined execution across strategic account motions.

About Us:

We are part of NetApp’s global technical pre-sales organization, helping Enterprise and Strategic customers modernize, operate, secure, and optimize their data infrastructure. Our team works closely with Sales, Customer Success, Product, Professional Services, and partner teams to connect customer priorities with practical technical strategies. Together, we help customers gain full-stack visibility, reduce operational complexity, improve capacity planning, strengthen resilience, and convert infrastructure intelligence into meaningful business outcomes.

Job Responsibilities

• Passion for leading, coaching, and developing a highly technical, diverse, and collaborative team focused on customer success and business impact.
• Ability to help the team prioritize competing demands, manage multiple strategic initiatives, and maintain focus on the highest-value customer outcomes.
• Self-directed, results-oriented leadership style with the ability to foster accountability, collaboration, and consistent execution without close supervision.
• Adaptability and curiosity to stay aligned with changing business priorities, customer needs, organizational structures, and technology trends.
• Experience engaging Enterprise and Strategic customers on complex infrastructure modernization, observability, data services, operational efficiency, resilience, and business transformation initiatives.
• Technical fluency across hybrid data infrastructure, storage operations, observability, virtualization, capacity planning, cyber resilience, automation, and SaaS-based data services.
• Willingness to travel as needed to support customer engagements, field collaboration, and strategic account priorities.
• Excellent written, verbal, and executive-level communication skills, with the ability to simplify complex technical concepts for diverse audiences.
• Strong English language skills (other languages are a plus).
• Experience with hybrid work environments, enterprise storage platforms, and virtualized infrastructure, including storage ecosystems such as NetApp, Pure Storage, HPE, Dell EMC, and VAST Data, as well as hypervisor platforms such as VMware, Hyper-V, Proxmox, Nutanix Acropolis/AHV, and related workload modernization or data mobility methodologies.
• Working knowledge of core data protection and resilience concepts, including backup and recovery, disaster recovery, ransomware resilience, SAN/NAS storage principles, and how these capabilities support enterprise availability, recoverability, and business continuity objectives.

Requirements & Education

• Bachelor’s degree preferred, with 12+ years overall experience which includes 5 years of leadership experience.
• 8-10 years of relevant technical, field, pre-sales, architecture, or customer-facing infrastructure experience.
• Prior people-management, technical leadership, or team leadership experience preferred.
• Relevant certifications or enablement in enterprise architecture, cloud, storage, security, observability, data services, SaaS operations, or NetApp technologies are a plus.

Regular Activities:

• Lead team operating rhythms, priorities, opportunity hygiene, forecasting discipline, technical enablement, and skills development.
• Partner closely with Sales Specialists, account teams, and Customer Success to identify, qualify, advance, and expand strategic customer opportunities.
• Align with NetApp account leadership, partner resources, Product, Professional Services, and Customer Success to drive DII and NetApp Data Services adoption, expansion, and measurable customer outcomes.
• Provide field-based insight and product feedback to help shape roadmap priorities, customer messaging, enablement, and solution strategy.
• Maintain a broad view of customer needs, competitive dynamics, and industry trends through continuous learning and a growth mindset.
• Self-study/learning time:
  • Stay current on DII capabilities, NetApp Data Services, hybrid data infrastructure, observability, automation, cyber resilience, and enterprise account outcome motions.
  • Develop and refine repeatable processes, tools, and field practices that improve execution quality across Sales and Technical teams.

The target salary range for this position is 287,300 - 371,800USD. The salary offered will be determined by the candidate's location, qualifications, experience, and education and may be outside of this range. The range is based on 'On Target Earnings’ (OTE) representing the total potential earnings, which is the sum of the base salary and potential commission earned when performance targets are achieved. Final compensation packages are competitive and in line with industry standards, reflecting a variety of factors, and include a comprehensive benefits package. These offerings are subject to regional variations and governed by local laws, regulations, and company policies. We will provide detailed information about the specific benefits for your region during the recruitment process.

At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process.

Equal Opportunity Employer:

NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status, and any other protected classification.

Why You'll Thrive at NetApp

At NetApp, you won't wait for the perfect moment—you'll make it. The early planning, the extra thought, the bold idea that turns good into great: That's how our people operate and how we continue to push the boundaries of data infrastructure.

NetApp is the trusted partner for organizations transforming data into opportunity. As the only enterprise-grade storage service natively embedded in Google Cloud, AWS, and Microsoft Azure, we empower customers to run everything from traditional workloads to enterprise AI with unmatched performance, resilience, and security.

Our culture

We celebrate mold breakers, bold thinkers, and problem solvers. We reward initiative, impact, and ownership. We provide flexibility so you can balance professional ambition with your personal life. Here, differences are not just welcomed—they drive everything we do.

If you're ready to innovate, rise to the challenge, and own every moment - make your next move your best one.

AI Disclosure

For select roles, some stages of our hiring process may use artificial intelligence tools to help evaluate applications and candidate selection. These tools support—rather than replace—human decision-making.