Professional Services Billing Specialist - NetSuite/OpenAir

Rf Smart; Jacksonville (FL); On-site; USD 60,000 - 90,000; Full time

Job summary

RF-SMART in Jacksonville, FL is seeking a Billing Specialist (Professional Services) to own end-to-end billing for professional services engagements. You will handle invoicing in SuiteProjects Pro (OpenAir) and NetSuite, ensure SOW/contract compliance, manage invoice approvals, and drive month-end reconciliation.

The role requires 2–4 years in billing, strong Excel skills, and experience with project-based billing. Collaboration with cross-functional teams and a focus on deadlines are essential.

Qualifications

• 2–4 years of billing and invoicing experience in professional services or software
• Experience with project-based billing: time-and-materials, fixed fee, milestone billing
• Hands-on experience with ERP/PSA systems (NetSuite, Oracle, Salesforce) or equivalent
• Proficiency in Excel including pivot tables for reconciliation and reporting
• Ability to manage multiple recurring deadlines and meet SLAs

Responsibilities

• Manage weekly and monthly billing operations in SuiteProjects Pro (OpenAir) and NetSuite
• Review SOWs, approvals, and change orders to ensure billing terms are correct
• Execute month-end close with pre-invoicing validation and net-zero cleanup
• Monitor invoice approval queues and resolve rejections promptly
• Ensure invoices reconcile between NetSuite and OpenAir
• Maintain SOW database with new contracts and change orders
• Respond to internal inquiries regarding invoices promptly
• Identify process improvements to improve billing accuracy and efficiency
• Collaborate with stakeholders across departments
• Perform ad-hoc duties as assigned

Skills

Billing experience

OpenAir SuiteProjects Pro

NetSuite

Excel pivot tables

Process improvement

Communication skills

Education

High school diploma

Associate's degree in related field

Tools

NetSuite

SuiteProjects Pro/OpenAir

Oracle

Salesforce

Job description

RF-SMART in Jacksonville, FL is seeking a Billing Specialist (Professional Services) to own end-to-end billing for professional services engagements. You will handle invoicing in SuiteProjects Pro (OpenAir) and NetSuite, ensure SOW/contract compliance, manage invoice approvals, and drive month-end reconciliation.

The role requires 2–4 years in billing, strong Excel skills, and experience with project-based billing. Collaboration with cross-functional teams and a focus on deadlines are essential.