Remote SaaS Billing Specialist (NetSuite Expert)

MediaRadar; United States; Remote; USD 6,400 - 13,000; Full time

Job summary

MediaRadar is seeking a Billing Specialist to own accurate, timely invoicing for a global customer base. You will issue invoices from NetSuite, ensure correct tax treatment, and support the end-to-end order-to-cash process.

This remote role based in India collaborates with Commercial, RevOps, and Finance teams across time zones to improve billing accuracy, manage onboarding data, and drive cash flow. Strong attention to detail and cross-functional communication are essential.

Qualifications

• 2–4 years of billing, invoicing, or order-to-cash experience.
• Hands-on NetSuite billing experience.
• Experience in SaaS or subscription billing including renewals.
• Billing across multiple countries (US, UK, EU) understanding currencies and entities.
• Working knowledge of sales tax and VAT in relevant jurisdictions.
• Experience onboarding customers, KYC and invoice submission through AP portals.
• Avalara familiarity is a plus; Salesforce cross-referencing is beneficial.

Responsibilities

• Generate and issue invoices from NetSuite per contracts and billing schedules.
• Bill customers across multiple countries with correct currency/entity.
• Review taxes and escalate discrepancies to the tax team.
• Own onboarding from billing perspective (KYC, tax data collection).
• Process AP portal submissions (Coupa, Ariba), PO matching, portal rejections.
• Coordinate with Commercial/RevOps/Order Management to confirm details before billing.
• Work with Collections to resolve disputes and issue credit memos.
• Coordinate with Revenue Recognition for month-end close alignment.
• Respond to internal and customer billing inquiries promptly.
• Contribute to billing process documentation and automation.

Skills

Billing experience

SaaS billing

Multi-country billing

Tax knowledge (GST/VAT)

Attention to detail

Communication skills

Time management

Cross-functional collaboration

Dispute resolution

Tools

NetSuite

Coupa

Ariba

Avalara

Salesforce

Job description

MediaRadar is seeking a Billing Specialist to own accurate, timely invoicing for a global customer base. You will issue invoices from NetSuite, ensure correct tax treatment, and support the end-to-end order-to-cash process.

This remote role based in India collaborates with Commercial, RevOps, and Finance teams across time zones to improve billing accuracy, manage onboarding data, and drive cash flow. Strong attention to detail and cross-functional communication are essential.