Professional Learning Coordinator

Ucp-Seguin-of-Greater-Chicago; Cicero (IL); On-site; USD 42,000 - 64,000; Full time

Job summary

Ucp-Seguin-of-Greater-Chicago is seeking a Professional Learning Coordinator to support the delivery of professional learning programs, coordinate logistics, and help create training materials. The role rewards organization, attention to detail, and a collaborative, mission-driven team environment.

You will manage registrations, prepare materials, assist facilitators, collect feedback, and help ensure compliance with relevant policies while staying current with learning and development best

Qualifications

• Bachelor's degree in Education, Instructional Design or related field (or equivalent experience).
• Two years of professional experience.
• Experience creating training materials (job aids, slides, assessments).
• Experience facilitating training for adults.
• Excellent customer service skills.

Responsibilities

• Coordinate logistics and delivery of Professional Learning events including scheduling, venue prep, enrollment, and on-site support.
• Assist in creating and formatting curriculums and materials for UCP Seguin employees under guidance.
• Communicate with participants, presenters and stakeholders about opportunities, schedules and requirements.
• Organize and distribute resources and technology needed for sessions.
• Design and produce marketing materials to promote programs and drive enrollment in line with branding.
• Manage day-to-day registration and enrollment operations and track attendance.
• Serve as a facilitator for Professional Learning programs (e.g., CPR/First Aid, workplace skills).
• Provide support to facilitators and participants before, during, and after events.
• Collect and organize data on participant feedback, program evaluations, and metrics.
• Provide technical training for virtual/blended learning platforms.
• Maintain documentation of activities, agendas, presentations, and evaluation reports.
• Perform administrative tasks including reports, databases, and meeting coordination.
• Stay current with Learning & Development trends and best practices.
• Explore and implement technology tools to enhance delivery and accessibility.
• Review programs for cultural responsiveness and inclusion.
• Support compliance with laws, regulations and ethical standards including confidentiality and IP.
• Maintain training records meeting OSHA and other regulatory requirements.
• Assist in preparing reports for OSHA, Federal, State and accrediting bodies.
• Contribute ideas and materials to develop new programs, workshops, and seminars.
• Perform other duties as assigned.

Skills

Instructional Design

Editing

AI content tools

eLearning best practices

Organization

Audio editing

First Aid/CPR

Time management

Developmental disabilities

Self-motivation

Education

Bachelor's degree or equivalent experience in Education/Instructional Design

Professional experience equivalent to a bachelor's degree

Tools

OwlyWriter

ChatGPT

Dall-E

Midjourney

Jasper AI

Canva

Synthesia

Murf

Job description

Reporting to the Director of Professional Learning, the Professional Learning Coordinator supports the delivery of Professional Learning programs and assists with creating training and curriculum materials. This role is ideal for someone highly organized and detail-oriented, takes pride in keeping programs running smoothly, and is eager to grow their instructional design and facilitation skills within a collaborative, mission-driven team.

Role and Responsibilities

• Coordinate the logistics and delivery of Professional Learning events, including scheduling, venue and materials preparation, enrollment, and on-site support to ensure sessions run smoothly.
• Assist in creating and formatting Professional Learning curriculums, resources, and materials tailored to the needs of UCP Seguin employees under guidance from the Director of Professional Learning and the Professional Learning Administrator.
• Communicate with participants, presenters, and stakeholders to provide information about Professional Learning opportunities, schedules, and requirements.
• Organize and distribute resources, materials, and technology tools needed for Professional Learning sessions.
• Design and produce marketing materials, including training flyers and announcements, to promote Professional Learning programs and drive staff enrollment in alignment with agency branding and communications guidelines.
• Manage day-to-day registration and enrollment operations for Professional Learning activities, including tracking attendance and maintaining participant records.
• Serve as a facilitator for Professional Learning programs, including CPR/First Aid, workplace skills, and other professional development topics.
• Provide support and assistance to facilitators and participants before, during, and after Professional Learning events.
• Assist in collecting and organizing data related to participant feedback, program evaluations, and performance metrics.
• Provide technical support and training to participants using technology platforms and tools for virtual or blended learning experiences.
• Maintain accurate documentation of Professional Learning activities, including agendas, presentations, and evaluation reports.
• Perform administrative tasks such as preparing reports, maintaining databases, and coordinating meetings related to Professional Learning initiatives.
• Stay abreast of current research, trends, and best practices in Learning & Development.
• Participate in the exploration and implementation of technology tools and platforms to enhance the delivery and accessibility of Professional Learning experiences.
• Assist with reviewing Professional Learning programs for culturally responsive and inclusive content, recognizing the diverse backgrounds, experiences, and needs of learners.
• Support compliance with relevant laws, regulations, and ethical standards governing Professional Learning activities, including issues related to confidentiality and intellectual property.
• Maintain individual training records for all staff, helping to ensure that such files meet regulations for OSHA and other Federal, State, and other applicable regulatory and accreditation agencies.
• Support with preparing reports and documentation for OSHA, Federal, State, and other regulatory and accreditation agencies.
• Assist in the development of Professional Learning programs, workshops, and seminars by contributing ideas, resources, and materials.
• Perform other duties as assigned

Qualifications and Education Requirements

• Bachelor's degree in Education, Instructional Design or related field OR professional experience equivalent to a bachelor's degree in Education, Social Service, or Learning & Development
• Two years of professional work experience
• Experience with creating training materials, including but not limited to job aids, presentation slides, assessment activities, etc.
• Experience facilitating training and/or learning events for adults
• Excellent customer service skills

Preferred Skills

• Instructional Design Knowledge
• Editing and proof readings skills
• Knowledge of AI tools for content creation tools (i.e. OwlyWriter, ChatGPT, Dall-E, Midjourney, Jasper AI, Canva, Synthesia, Murf, etc.)
• Knowledge of current and best practice for eLearning
• Strong organizational skills and ability to prioritize and meet deadlines
• Experience in audio/narration editing
• One year working with people with developmental disabilities
• Certified First Aid/C.P.R. Trainer
• Ability to work with limited direct supervision and efficiently manage tasks and time