Professional, Facilities Management

Jones Lang LaSalle Incorporated; Charlotte (NC); Hybrid; USD 55,000 - 85,000; Full time

Benefits offered by this job

401(k) plan with matching

Medical, Dental & Vision

Paid parental leave

Paid Time Off

Daily Pay

Job summary

Jones Lang LaSalle Incorporated in Charlotte, NC, is seeking a Professional, Facilities Management to lead the end-to-end event lifecycle for clients across lines. You will consult with clients, coordinate space, AV, catering, and vendors, and deliver flawless events while building strong relationships with stakeholders.

The role requires 1–3 years in event planning or hospitality, excellent communication, budget awareness, and willingness to travel.

Qualifications

• 1-3 years of experience in event planning, project management, hospitality, or related field.
• Excellent time management and verbal/written communication skills with the ability to communicate professionally at all organizational levels, including C-suite.
• Experience in budget planning with proven ability to deliver results within financial parameters.

Responsibilities

• Consult with clients to determine event needs including space requirements, AV and technical specifications, catering, and event support services.
• Build and maintain strong relationships with stakeholders and key decision makers across business lines, conducting proactive outreach calls to identify and secure potential event opportunities.
• Deliver high standards of care during events, consistently exceeding client expectations by anticipating needs and ensuring flawless execution.
• Coordinate with vendors, facilities staff, and service providers to ensure excellent coordination and execution with minimal disruption to operations.
• Collect and coordinate feedback from business line stakeholders and client attendees to integrate into continuous improvement initiatives.
• Maintain awareness of meeting and event trends, innovations, and opportunities, identifying and proposing best practices to enhance service delivery.

Skills

Event planning

Project management

Hospitality

Communication

Budgeting

Travel readiness

Education

Bachelor's degree in Administration, Planning, or related majors

Tools

Microsoft Office Suite

Job description

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. As an Professional, Facilities Management at JLL, you'll serve as a strategic partner to clients across multiple business lines, designing and executing exceptional meetings and events that drive business outcomes. This role combines consultative expertise with hands-on coordination, requiring you to understand client needs, anticipate requirements, and deliver seamless experiences. You'll manage the full event lifecycle—from initial client consultation through post-event feedback while building lasting relationships with key stakeholders and maintaining JLL's reputation for hospitality excellence.

What your day-to-day will look like:

• Consult with clients to determine event needs including space requirements, physical set-up, AV and technical specifications, catering, and event support services
• Build and maintain strong relationships with stakeholders and key decision makers across business lines, conducting proactive outreach calls to identify and secure potential event opportunities
• Deliver high standards of care during events, consistently exceeding client expectations by anticipating needs and ensuring flawless execution
• Coordinate with vendors, facilities staff, and service providers to ensure excellent coordination and execution with minimal disruption to operations
• Collect and coordinate feedback from business line stakeholders and client attendees to integrate into continuous improvement initiatives
• Maintain active awareness of meeting and event trends, innovations, and opportunities, identifying and proposing best practices to enhance service delivery
• Complete all assigned tasks, projects, and reports with timely delivery based on established deadlines, following escalation and incident reporting procedures as needed

Required Qualifications:

• 1-3 years of experience in event planning, project management, hospitality, or related field
• Excellent time management and verbal/written communication skills with the ability to communicate professionally at all organizational levels, including C-suite
• Exceptional customer service skills with a demonstrated passion for hospitality and ability to multi-task in a fast-paced environment
• Experience in budget planning with proven ability to deliver results within financial parameters
• Willingness and ability to travel as needed, with flexibility for some nights and weekends

Preferred Qualifications:

• Bachelor's degree in Administration, Planning, Communication or related majors
• Proven leadership skills with the ability to manage multiple priorities and deliver results under pressure
• Track record of initiative, integrity, and good judgment in professional settings
• Highly collaborative approach with strong interpersonal skills and ability to establish rapport quickly
• Proficient skills in Microsoft Office Suite
• Experience working across diverse business lines or in corporate environments

Location: 1030 Admiral Nelson Court Charlotte, NC 28262

Work Shift: Monday-Friday, 8:00 AM to 5:00 PM

Hybrid role but on Tuesday through Thursday onsite (or as needed by client)

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Location: On-site -Charlotte, NC

Personalized benefits that support personal well-being and growth:

• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays
• Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you’re pursuing.

JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement. For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here. Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [e-mail]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500 company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com.