Production Working Supervisor Dry Cleaners

OWL CLEANERS; Warrendale (Allegheny County); On-site; USD 52,000 - 75,000; Full time

Benefits offered by this job

401(k) matching

Bonus based on performance

Dental insurance

Employee discounts

Health insurance

Vision insurance

Job summary

Owl Cleaners in the North Hills of Pittsburgh is seeking an experienced and motivated Production Working Supervisor to lead our dry cleaning team. This hands‑on leadership role will work side‑by‑side with your crew to deliver exceptional garment care and keep operations running smoothly.

If you take pride in quality craftsmanship and enjoy leading a team, we want to hear from you. You will supervise daily production, train staff, enforce safety protocols, and ensure orders are completed

Qualifications

• Prior supervisory or team lead experience required.
• Experience in dry cleaning, laundry, or garment care preferred.
• Ability to work in a fast-paced production environment.
• Reliable, punctual, and team-oriented attitude required.
• Ability to communicate effectively with staff and management.

Responsibilities

• Supervise and actively participate in daily dry cleaning production operations.
• Inspect garments for stains, damage, and special care requirements before and after cleaning.
• Operate or assist with dry cleaning machines and finishing tools as needed.
• Train, coach, and support production staff to maintain quality and efficiency standards.
• Supervise and coach approximately 10-15 people.
• Monitor workflow and overdues to ensure orders are completed accurately and delivered to customers.
• Enforce safety protocols and proper handling of cleaning solutions and chemicals.
• Communicate with other store staff regarding customer orders and special requests.
• Ability to effectively communicate (verbal and written) and interact with all departments.
• Perform other area functions as necessary to fulfill company objectives.

Skills

Supervisory experience

Team leadership

Attention to detail

Effective communication

Job description

Benefits:

• 401(k) matching
• Bonus based on performance
• Dental insurance
• Employee discounts
• Health insurance
• Vision insurance

About the Role:

Owl Cleaners in the North Hills of Pittsburgh is looking for an experienced and motivated Production Working Supervisor to lead our dry cleaning team. This is a hands‑on leadership role where you'll work side‑by‑side with your crew to deliver exceptional garment care and keep operations running smoothly. If you take pride in quality craftsmanship and love leading a team, we want to hear from you!

Responsibilities:

• Supervise and actively participate when needed in daily dry cleaning production operations
• Inspect garments for stains, damage, and special care requirements before and after cleaning
• Operate dry cleaning machines, pressing equipment, and finishing tools when needed
• Train, coach, and support production staff to maintain quality and efficiency standards
• Supervise and Coach approximately 10-15 people
• Monitor workflow and overdues to ensure orders are completed accurately and delivered to customers
• Enforce safety protocols and proper handling of cleaning solutions and chemicals
• Communicate with other store staff regarding customer orders and special requests
• Ability to effectively communicate (verbal and written) and interact with all departments.
• Perform other area functions as necessary to fulfill the objectives of the company.
• Demonstrate the ability to manage time, set priorities, document results and complete all company reporting requirements.
• Adhere to conduct standards consistent with those of the company that reflect professionalism, honesty, and integrity.

Requirements:

• Previous experience in dry cleaning, laundry, or garment care production PREFERRED
• Prior supervisory or team lead experience REQUIRED
• Strong attention to detail and commitment to quality REQUIRED
• Ability to work in a fast‑paced, physical production environment
• Reliable, punctual, and a strong team‑oriented positive attitude REQUIRED
• Ability to communicate effectively with staff and management REQUIRED
• Requires use of standard office equipment such as computers, phones, and scanners/copiers.
• Tasks require standing, walking, bending, stooping, kneeling, and climbing steps and or ladders.
• Tasks require the use of hands and arms, reaching and repetitive motion.
• Must be able to work extended hours and a flexible schedule on short notice in a 5 day operation.
• Must pass a drug screen, physical and functional capacity test as required by the company.
• Must pass a criminal background check.